Fuji Restaurant Sushi & Teppanyaki — Restaurant in Big Bear Lake

HORRIBLE EXPERIENCE. Knew better than to give this place a chance because of the immediate uncleanliness of the place, but against our better judgement my group ate here and regretted every minute of it. Our water cups were dirty and had white chunks of only God knows what floating through it. The sushi rolls tasted mildly sour and the fish was not fresh in the slightest. We ordered their version of a crunch roll which had stale rice crispies cereal fried onto the outside of the roll, it was so disgusting my friend immediately spit it out. The other rolls we ordered were tolerable enough but this roll tasted rancid and old, like the ingredients were sitting on the counter for several days with no refrigeration. When I tried to send the roll back to the kitchen, they got very frustrated with us and told us that we were in the wrong for doing so. I explained to her that we weren’t trying to insult them by sending it back but the taste was off and it tasted sour, and the server/one of the owners laughed in my face and told me I was wrong. She still made us pay for the roll, despite not eating it at all and argued with us asking “well how would YOU make this roll!? We know how to make sushi and you don’t!” We heard lots of yelling in the kitchen about us as well because they were mad that we didn’t want to pay for the item we didn’t eat. Against our better judgement we just paid the full amount of the bill, including the food that was rancid, and left. The server followed us out to our car and insisted that we didn’t pay for the full amount of the bill! She didn’t even count it! We argued with her immediately telling her to count it out and even helped her count it and no surprise, it was the correct amount! When she realized she was wrong we got no apology she just rolled her eyes and I’m a huff turned around and went back inside. ABSOLUTELY HORRENDOUS EXPERIENCE. Do not spend your money here, the staff is incredibly rude and inconsiderate! HORRIBLE...

Went in for a to go order for happy hour. Ordered 4 rolls and chicken teriyaki. We wait an entire HOUR after placing the order over the phone for them to call us back to let us know it's ready(even though they told us it would be 20 minutes) but I digress. We were craving sushi and we were starving from a hike so we looked past that and arrived to what looks like a fast aging establishment. We go in to pick up our order and ask for extra teriyaki sauce the older lady says"everything is in there!" With an unnecessary attitude. We check the bag and it was FAR from what we expected. Lo and behold the extra teriyaki sauce was NOT in there. The rolls were in tiny seaweed wraps with very little fish. That would have been fine if the tuna was a recognizable color. It was GRAY and discolored. It honestly looked like vomit chunks. I was appalled they were trying to feed us this. We went back inside to ask for a refund and the owner(we find out later) was sitting by having a conversation with a couple who is asking him "why don't you eat your own food? You don't eat your own food?" That should be everything you need to know about this place. But we proceed to ask the old lady for a refund and the owner comes over (his breath HEAVY with sake) and yells at us that "I guess we'll throw it all away!! Give her a refund!!! This is 35 year old business you go to another restaurant AND NEVER COME BACK" I said you got it dude. This place needs a revamp with new mgmt and they seriously need to consider buying fresher fish. I would NOT listen to any good reviews on this business there is no way the people leaving the reviews know what a good sushi place is. DO NOT EAT HERE YOU...

The staff were amazing and attentive. Whenever i had a request, they fullfilled (though my requests were can i get a bottle of cold Sake, can i get a box and the check) The place was cozy, very old astetic. Someone mentioned 80s, yes i would agree.

However the food was not the greatest. Questionable even. My california roll and two sushi, clam and salmon, seemed warm. The clam was not fresh. The albacor sushi was good. Very flavorful and cold as it should have been. I also ordered beef teriyaki and tempura. Beef had fatty parts that most likley should have been more cooked. Still the fatty bits were the most delicious. I know some people dislike those in their meat. But overall, the beef was nice and sweet. The tempura was ok. Only two shrimp. The other temoura was onion or a vegatable. I did mot care for those. The salad was not fresh. And not cold temp either. The miso soup was great!

I had come around 4 or 5pm. It was empty which i liked but i wondered if it had to do with their reviews. 3 other other customers came in around 5-530. Funny thing was that one of the older women came from the kitchen for a break. She saw me and asked me if i knew how to fix it(she pointed at the rawfish fridge at the sushibar). I guess thats why some of the stuff wasnt cold. The whole restauraunt was kind of warm too. No ac. Also, somehow i paid 62...