Jersey Mike's Subs — Restaurant in Blue Springs

When I arrived there was only one customer ahead of me and she was in the process of picking toppings. I approached the counter and was ignored for an extended period of time. Eventually the person cutting meat for online orders said they would be with me soon. I continued to wait for some time while 3 employees focused on nothing but online orders even though I was the only person left waiting. After another few minutes the person who cooks the cheesesteaks asked me what my order was. I barely got out “56” before he turned around and started making something. I wasn’t asked what kind of bread I wanted, what size, or if I had any other sandwiches.

Another customer arrived and the person at the meat slicer immediately starts taking the persons order even though I’m still standing there. I asked if I can pick my bread and size now and was told the only bread option for cheesesteaks is regular and regular size. I’ve always been able to change it so this was strange. Another employee said that no I can pick those and informed the cook of my choices. They rushed me down to the cash register to get me out of the way of the next customer even though I still wasn’t done with my order, then made me wait even longer to pay.

The customer service is horrible here. I ended up with an incomplete order with a soggy cheesesteak, which was… can you guess? On the wrong bread…

Place your order online if you want to eat here, otherwise you’ll be there forever and maybe they’ll acknowledge your...

Wife saw a commercial for a Sub-in-a-Tub so I decided to stop and pick up something. I've never been to a Jersey Mikes before and didn't know there was one in Blue Springs.

Horrible location, signage out front doesn't stand out and difficult to see...like a maze trying to get into the parking lot, surprised they are still in business, they can't be breaking even located there.

I let them know up front I'd never been there before and what I was looking for, they promptly started on the Sub/Tub and my #7 from the menu board. A little surprised they don't have more add on's other than Tomato, Lettice, Onion, peppers and pickles...very limited.

Both crew members serving me did a fantastic job, polite and friendly. Sandwiches a little on the pricey side for what it is, for that reason we won't return...no real value there when Subway blows them away on variety, options and price.

Our order was good, not amazing but good. The bread was fresh and thick, the turkey thinly sliced was terrific.

I would suggest having someone powerwash/clean the large spill spot at your door n the sidewalk, looks like someone dumped a drink tray and cola went everywhere. No one wants to walk thru that or dance around to avoid it. Gives the immediate impression the rest of your store is...

So we've been going here for quite a while. Recently I would say the last 3 or 4 months the consistency has totally changed. I don't know what happened, maybe they've gotten new management?! The sandwiches used to be full of meat and now I'm getting like one sandwich that's full of meat and now they have been like ⅓ less meat. Plus that's not even consistent, like today mine had tons of me meat and my sons had almost none. Today my order was completely wrong. I ordered the original Italian on white and I ordered the club sub on wheat. Both were switched around and the club was on the white the Italian was on the wheat. Then they added the bacon to the Italian instead of the club. Also the now Italian sandwich with bacon on it has the fixings for the wrong people. Like it's almost like they were trying to make it wrong on purpose it was so wrong lol! This is literally my third time of getting something wrong for my last three orders. Please Jersey Mike's go back to being the consistency that you used to be! $23 for 2 sandwiches that wasn't even good. Also, what happened to writing the names on the package? You have literally like six people making sandwiches and they don't have time to do those little things that they used...