This was my first time coming and probably my last. This review is strictly based off of their customer service the food and drinks were good but the service was horrible. I booked on open table where it never says if you book a reservation you are required to order a full dinner, so when we sit down and order drinks our waiter immediately asks what we want to do for food, we have barely looked at the menu so we asked for more time and drinks were just fine for now and that we would order appetizers later. Then a manager (i assume) with a fedora comes over and basically berates us for only ordering drinks and not meals, he said the tables are for full dinner service and everyone has to get an entree. Meanwhile I didn’t see one table who sat after us order entrees, only drinks. This is at 9:30pm mind you. The manager spoke to us like we were dumb, as if we conned a table when we had no clue that was a rule. I then order an entree to appease him and the waiter but the waiter seemed annoyed that we weren’t ordering more food. The waiter constantly hovered over us pushing for us to order more or to clear the plates 5 minutes after we got them. Then halfway through the waiter and that manager who was so rude disappeared and another manager took over, he was extremely nice and never pushed us to do anything. After spending $250 we still tipped 25% of the bill, but when we tried to leave an employee stopped us and asked who left a 12 cent tip……which none of us did. He was defensive asking about the 12 cent tip which made us defensive since this conversation was in the middle of the floor with people looking on. We were being treated as if we didn’t pay the bill. He then went on to say he wanted to know about our experience and why we looked upset which we then explained that the vibe was immediately ruined from that first manager. He seemed apologetic but the way he went about talking to us was completely out of left field and embarrassing. The bouncer was acting like he was back as if we were going to do something bad! We didn’t even have to tip but we did anyway!! It was such an uncomfortable night when we were really looking forward to having a good night. The waiter and that one manager really ruined the night for us which is unfortunate since family traveled to meet up at this place. I would not recommend coming here to sit on the weekend unless you want to be shamed into ordering $20+ entrees on top of $20 drinks while getting smacked in the head by the people stuffed by the bar standing. If the manager would have spoke to us politely and understood that we had no idea about their policy we would have had a completely different experience. I hope they work on the management of this place and maybe think about putting their reservation policy on open table.