CUMIN INDIAN EATS — Restaurant in Boston

The Chicken Tikka Bowl didn't taste good, and I recently learned that this restaurant uses store-bought powdered cumin meals instead of fresh ingredients. The container lid was also loose and leaked all over the bag. It seems that nothing here is freshly prepared.

Edit: I am very familiar with "The Cumin Club" dehydrated meal packets available on Amazon, and the Chicken Tikka Bowl I received from this restaurant tasted exactly the same. I frequently dine at various Indian restaurants and am fully aware of the difference between freshly prepared gravy and dehydrated, store-bought meals. Freshly prepared gravies have a distinctive smooth and rich texture, something noticeably lacking in dehydrated meals. If your claims about using fresh ingredients are indeed true—which I sincerely doubt based on my experience—then it might be necessary for your team to seriously revisit and reconsider your recipes and preparation methods.

Edit 2: Thanks for the transparent and detailed explanation, really appreciate it. Updating my rating based on your thoughtful response and willingness to improve. Hoping the flavors and textures continue to get better and looking forward to giving you...

Disappointed with the food here. The naan and samosas were clearly frozen, nothing tasted freshly made. Honestly, it felt like they were just reheating items you could buy at any Indian grocery store for a fraction of the price. If I wanted frozen food, I’d save the money and make it at home. Really expected better. Another restaurant added in my not to visit again list.

Can’t believe Indian restaurant can run their business by selling cheap and unhealthy...

I ordered Pav bhaji x2 and Cocktail samose x1 from ubereats. Firstly, pav bhaji is stale. I tried contacting them, all the numbers are unreachable. Secondly, who in the right mind puts sev on pav bhaji? Cocktail samosas are just frozen samosas they air fried. Tasteless. Not worth the money. Service is horrible, they dont care to reply. Pav bhaji sucks on another level, i opened it and my whole house SMELLS like a...