ReelHouse Oyster Bar — Restaurant in Boston

After enjoying a truly amazing boat trip in the Boston Bay on Sunday August 3rd, my friends and I decided to end the evening at ReelHouse in the Seaport area. We were seated in the back section of the restaurant facing the beautiful Boston Harbor. The atmosphere was pleasant, and our initial experience was great—drinks and food were served promptly, and everything seemed perfect.

A couple of friends joined us later, including my friend’s husband, who sat at the end of our table. His chair happened to be slightly outside the table area, near the hallway. The restaurant manager approached and asked him to move in, explaining that he could not sit there. My friend’s husband politely asked for a few seconds so he could adjust.

To our shock, the manager’s demeanor suddenly turned aggressive. He began raising his voice and, without reason, told my friend’s husband that he could not consume alcohol. This was puzzling and inappropriate, as my friend’s husband was not even drinking. Moments later, the manager called over a security guard and instructed him to remove my friend’s husband from the restaurant. The situation escalated unnecessarily, and the security guard proceeded to physically assault him without provocation.

My friend and her husband, deeply humiliated and disappointed, left the restaurant quietly. Given that my friend’s husband is a humble, dark-skinned Latino man, the incident had the appearance of a discriminatory act, witnessed by everyone in the vicinity. This was deeply disturbing to witness in 2025 in a city as diverse as Boston.

The rest of our group immediately decided to leave as well. The unprofessional, hostile, and completely unnecessary handling of this situation by the manager reflected a severe lack of training in both customer service and conflict resolution. It also raised serious concerns about potential bias and discrimination.

We hope this review prompts an internal investigation and that the company evaluates its hiring and training practices—particularly regarding customer service standards and compliance with anti-discrimination laws. Incidents like this not only damage a restaurant’s reputation but also open the door to legal consequences.

We dine out frequently all over Boston and have never experienced, nor witnessed, anything as unprofessional and disappointing as this at any other establishment. What happened at ReelHouse – Seaport was unacceptable, and we sincerely hope the management takes this...

Last night around 10:30 I went into this apparently wonderful place called #reel house in Seaport to order a drink, I actually work near this place in the same industry as a waiter, and sometimes we go looking for a drink around to finish our day I was wearing black pants with which I work and a vest with a sleeveless closure, around me there were people wearing shorts, flip flops, tennis shoes and sweatshirts, after 4 minutes the manager, Hispanic, as I am also proudly approached me and says “do you have a shirt to wear underneath?” and I said no sir why? and he tells me: please get out of here, and I told him but because I haven't ordered yet, he repeats and tells me, get out, leave or call my security people, and I told him it's okay but there are people in flip flops shirt and sweatshirts and even shorts!! and he tells me, I don't care, you leave, one of my friends laughs at me for what was happening and this manager tells my friend: "if you're laughing, you leave too" just for the fact that He laughed "he started to tell us everything in English when he saw that we were Hispanic, in this case and fortunately my friend and I spoke English which also bothered this Colombian gentleman, Hispanic as well as I proudly am. It was incredible what kind of discrimination there was and how impressed the other people were with the manager, the security people told him,"hey but why should they go out here and there is no dress code, and this is a bar and in the middle of summer, to which he He said: I don't care if they leave, period, how sad this episode has been, how sad in a country that I love, a culture that I respect and admire, and someone like me arrives, Hispanic in fact from my country Colombia, and does without reason what a American would not, how sad that #reel house in...

This place is amazing folks! Get ready for a seafood lover’s dream experience… the food, the ambiance, the service, the drinks, and the conversations were all on point 🙌🏽 this place has the freshest seafood I’ve had in Boston👌🏽👏🏽 We had the local oysters and hamachi crudo with fried shallots and black truffle vinaigrette, so yummm! And the seafood tower was ostentatiously perfect with fresh, juicy oysters, shrimp, lobster, and tuna tartare; the tuna poke nachos with avocado crema, sriracha aioli, wasabi soy sauce and furikake mushrooms were uniquely presented and absolutely delicious. We also had the tuna crudo and albacore with jalapeno, wasabi microgreens and ponzu, a lip-smackingly delightful dish. And to top it all off… we thoroughly enjoyed the mouthwatering Premier Osetra Caviar — fresh, shiny, firm eggs that pop and splash in your mouth, a ocean-salty yumminess… 👀 And I cannot forget the amazing drinks - I had the classic Espresso martini, a must-have 👌🏽👌🏽 If you are lucky, you may find Mike behind the bar or walking around the restaurant (in my pics). Make sure you say hi and get some recommendations. He is the most amazingly hospitable and knowledgeable host with suggestions for a perfectly curated experience for any size or type of party.

And of course it doesn’t end there. Just across the waterway, Reel House Oyster Bar can ferry customers across the waterway to another amazing concept - The Tall Ship - a floating oyster bar on a docked ship, with amazing views, and alongside a large 40,000sq ft waterfront area with entertainment, retail, food trucks and vendors. We had such an amazing experience, everytime we come to Boston, we will stop...