The Last Hurrah — Restaurant in Boston

My husband and I have always stayed at the Omni Parker House due to The Last Hurrah being a part of the hotel. Recently, however, our favorite spot in Boston has undergone some changes, which have made it less desirable. First, they removed the taps and replaced them with beer bottles, which are often skunked. Very short-sighted of them, and I’m guessing it’s probably a new managerial decision to save a little money. I don’t know if that’s working out for them or not because we now sit at other bars that do have beer on tap. Additionally, it is now close to impossible to get a table or a seat at the bar. We know they recently had their long time manager (Frank) retire. Getting a table or seat when Frank was there was never an issue. What is happening now is complete mayhem. They will not let you in, even if there are empty seats at the bar. We were informed the capacity is 65 but there are 71 seats so that is why there are empty seats that we can’t sit in. Where is the logic in that? As we were telling the new manager that there are several empty seats at the bar, two people left and we were still not allowed in. Thankfully, the bartender helped us secure a couple of seats. While we are there we watch person after person get turned away, but they’re told they can drink in the lobby. Some do, but most go up the street to Emmett’s Pub. The lobby eventually gets crowded and sloppy looking. There’s a line outside the door to the bar, plus people occupying all the lobby seats, and again there are empty seats in The Last Hurrah. Between the taps being gone, and needing to have some good luck to get a seat even though there are empty seats throughout the room, we will be bringing our business elsewhere. We’re looking into other hotels in the area with a nice bar attached. The reason I am giving The Last Hurrah three stars instead of one, is due to the exceptional staff they have. Ryan and Andrew are excellent bartenders, and always make our night out more enjoyable. The wait staff are all excellent as well, and very friendly. The new manager, however, has been making poor decisions and he’s treating this high end whiskey bar like a twenty-something’s club. While I’m sure he’s a hard worker, he’s clearly very young and inexperienced, and in...

Went about 8pm on July 3, 2025 with my wife and 2 kids to have dessert…Boston cream pie. The doorman to the hotel was super nice. The hostess at The Last Hurrah, not so much. We asked for a table for 4. She looked annoyed and said there were no tables and didn’t know how long….when someone left one would be available and it could be 30 minutes or more. But that we would be next. I looked in and there was a table with 4 seats, but another group had their purses on it. I didn’t say anything and we said we’d wait. There were chairs in the hotel lobby area. We waited 30 minutes and were never seated. Right after we were told we were next a couple came in and she told him something similar to what she told us….but he complained about her lack of customer service and left. A few groups of 2 got seated. My wife decided to go to the bar and get dessert to go and we took it back to our hotel to eat it, missing out on the full experience and presentation of having it at the restaurant. It was good, and my wife said the bartender was very helpful. But beware of the hostess and her dirty looks and lack of customer service. We chose not to say anything to her as we knew it wouldn’t be helpful. They get a 2nd star because the cream pie was decent and we could have got the same thing at the the hotel prepackaged like we did...

You hate when one employee ruins an experience but it happened. I was out there with business partners and ordered three drinks. Kelly, after tipping her generously, decided to refuse us one additional drink (at the Last Hurrah) and “cut us off.” This is the first time in my entire life at age 41 this happened and during a work trip. I wish I could take the tip back and honestly feel the same way I have after someone has stolen something from me.

It was incredibly embarrassing being in front of people from work, but after the generous tip I wonder if it was because she overheard our political conversation and it was out of spite. It did not make sense but certainly and absolutely ruined the experience. We made friends with some people from a convention next to us who loudly shared their disgust in the experience as well. If it wasn’t for her specifically, it would have been a 5 star experience but sadly, she ruined it for all of us.

I would highly encourage people on business travel to not come here due to the embarrassing experience. Three drinks and arbitrarily cut off, in front of partners and prospects. Unacceptable.

Please note the timing was around 1030p if anyone needed to follow up. Very disappointed in what otherwise seemed like a...