Absolutely awful. As someone in the restaurant industry I never write reviews but after such a horrible interaction it couldn't be helped. It started off well, we arrived at 715pm and were seated promptly and appetizer orders were taken immediately. Then it went south. We asked for bread that never came, 20 minutes passed before the server (if you can call her that) came back to ask for drink orders which we declined as we had decided to go elsewhere for dinner since we felt ignored and still had no food. After another 15 minutes we asked for an update at which point the server went to check in the kitchen and came out a few minutes later with someone elses entrees in her hand. At this point we were half way out the door and we told the "server" to cancel the order we were leaving, she began to argue and tell us things dont work like that which we said apps dont take 45 minutes and she continued to argue that it wasn't 45 minutes. Maybe it wasn't 45min since she entered the order since she forgot about us but according to out parking ticket from 7:12pm we left at 7:58 i think thats about 45 minutes, give it some leeway 35 minutes...still unacceptable for apps. It was a party of 5, 2 servers, a bartender, a manager and a general manager so I think we know what we're talking about. We all understand the industry and have been in the industry 10+yrs each but felt this was...
Read moreI am the experience creator for our company in Illinois and our client was had their conference in Boston last week 10/6-10/08. I researched Vintage Restaurant as an option for the group's welcome party. After doing a sight tour and meeting the owner David, we were convinced that Vintage was the place for their event and they did not disappoint! This was a full buyout event with a mixology class activation for the group. Leading up to the event, David and Laura were very helpful, very patient and very accommodating. The group had very specific requirements for food. Whether it was gluten free, dairy free, vegan, vegetarian, the Vintage team was able to accommodate all of the needs. David worked very closely with their executive chef to make sure all dietary restrictions were met. On the day of the event, David and the team exceeded our expectations with the service, the taste of the food and the fun we had during the mixology class! What a wonderful experience this was for our clients. David, Laura and team - thank you so much for everything you did to make our client's event a huge success! All of the emails, phone calls and service on the day of was just phenomenal!...
Read moreMy friend and I stopped in for a bite to eat. We dined outside and by the way was a beautiful evening. The Server was absolutely fantastic and the food would have been better but the owner of the Establishment was so consumed with one of his friends Lamborghinis that was parked curbside or whatever type of car that his friend owned. Which in turn the owner monopolize their dinner and ours by speaking about money and other cars that he owned by comparing vehicles, money etc… That went on and on for over 45 minutes. The owner walked by our table and never asked us is everything ok with your food but he asked his friends.
And that inconsiderate of us really set us OFF!
He was so consumed about materialistic things he did not even asked us about our meal.. As we left the restaurant we past him which was a perfect opportunity to ask us was everything ok. He never asked about our food or acknowledged us again because he was still talking about his cars and money sounding so obnoxious and redundant like child in...
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