Jersey Mike's Subs — Restaurant in California

I can’t get over how AMAZINGLY kindhearted the workers are at the Placerville location. I bring in a teenage partially nonverbal special needs girl I caretake for and the workers will communicate to her even though she doesn’t really know how to talk back. She is actually trying to hold a conversation with them because they keep talking even if they don’t understand her!! The first time I went in I was surprised because nobody ever puts that much effort into talking to her at fast food or sandwich places. Then they remembered us the second time and now it’s the only sandwich place I’ll go to because of how kind they are and how much they actually make you feel they care about you as the customer. It’s her favorite place to go now! Kindness goes such a long ways and they truly show just that.

Also the sandwiches are unique and yummy! I wasn’t sure what to get at first, but I recommend getting the pepper jelly they have because no other sandwich shop has that. The sandwiches are much different than subway, but I think they’re better...

We went on Friday 08/01 about 5:15pm. We were the only people in the store. We ordered one sandwich with no issues. I went to order mine and wanted a mini on wheat. They had a full loaf of wheat; however, the young man refused to serve me. He stated he could not cut "his only wheat loaf." Even if I ordered a regular, it would need to be cut. He said he could only make it on white, which I declined. I was a bit flabbergasted that they had the type of bread I wanted and straight out refused. We purchased the one sandwich and I watched my other half eat his dinner and we left. It was 5pm and they had several more hours of time to be open. It would have been different if we can close to closing and they were out of my bread choice. The fact they had it there and refused to serve what I ordered makes absolutely no sense. If more was cooking, great!, you will have more for the next customer....after you make me my mini on...

I recently had an exceptional experience at the Jersey Mike's Subs. As a busy parent, juggling a hungry child and a food order can be challenging, but Kreed went above and beyond to make my visit stress-free. He noticed me outside trying to manage my little one while waiting for my order. Without hesitation, he brought my sandwich out to me! This small act of kindness made a huge difference and truly exemplified outstanding customer service. The food was delicious, as always, but it was Kreed's attentiveness and genuine care that truly elevated my experience. He's a true asset to Jersey Mike's, and I highly recommend this location to anyone looking for a great meal and exceptional service. Thanks...