Wendy's — Restaurant in California

This is strictly a negative review for the night shift drive thru staff and their manager. Not one employee wanted to tell me their name (this fact lines up with other bad reviews I read, the employees have no name tags on and I'm sure it's because bad experiences with customers are a continual issue with this staff) I asked to speak with the manager and she was just as unprofessional as her rude employees. Last night, around 745pm, I ordered and single cheeseburger, and spicy chicken sandwich (no combos, only the sandwiches) then I asked for a #3, which is the chicken nugget meal, and I asked for that one to be a combo. They said "would you like it medium or large" I said I wanted a SMALL SIZE combo, and the male employee on the drive thru window responds "we don't have small, only medium or large" ok, I knew that was off because in other Wendy's locations I can order a SMALL no problem. What is this that we can only order medium or large? So i told them that: "that's a lie! in other wendy's you can order small." Employee: "then go to those other Wendy's"

I was mad and drove off and the employee on the drive thru window (young man with facial hair, no names) was pointing at me and laughing, as if to make fun of me. He opened the window to do it, it was intentional.

I parked though and did my research. according to online evidence, you CAN order a small, you just have to ask for it. So I went inside the restaurant and I got a small size lid for the small size cups and I showed it to the manager, "This is a SMALL size lid, I used to work here, and those are SMALL size fry cartons" pointing at the visible cartons of fries.

She grabs the lid and says "this is for MEDIUM sized cups (grabs a small cup, once again, I used to work there, this same exact Wendy's, it was not a medium), this is a MEDIUM cup. It's 2025 bro." So I left and ordered nothing. I went to Stockton Waterloo location instead (I was headed Stockton anyway) and I ordered the SAME order. Except I asked for SMALL in Stockton, they accepted it NO PROBLEM. So Wendy's DOES ALLOW SMALL to be ordered, it's just they were being rude in Manteca, (including the manager). I have a video of me ordering a SMALL in Stockton in case any higher management position employee or owner wants to see it and correct this wrongful, unprofessional, and...

The only reason for the two stars is because Ryan, our cashier was so kind and patient with the staff he was working with, who were quite something else. I came in with four young girls. They each had their own money and needed to pay for their own orders with cash. Ryan very kindly went to the back to get change. When he came back out, the manager, Jasmine (who can't be older than 20) told him, in front of us, while not looking at us, to tell us that if they didn't have enough change to give us $.50, then they just wouldn't be able to. He told her that he would give us the extra of a dollar if he had to, but would not short the customer. She argued and corrected him. I then spoke up ( I am clearly a woman in my 40s) and said, "If you don't carry enough change, then you'd short the drawer, not the customer. There is nowhere posted that you do not accept cash." She (Jasmine) then rolled her eyes, shrugged her shoulders, and walked away. Next, when our order was incorrect, she argued with me about it, then tried to blame Ryan for taking the orders wrong. I compared the receipts to what was on our trays. The receipts were correct orders according to what my girls ordered and were clearly incorrect on the trays from who was filling the order (which was Jaamine, as I watched her do them). As we walked away, the customers behind me were paying with cash, also. A young man named David came to the register because Ryan needed more change. He questioned Ryan, stating that he had just given him $20. When Ryan said he was sorry (and visibly apologetic), and that a lot of people were paying with cash, the young man rolled his eyes, and stompped away saying, "yeah because they can't figure out how to use a card." He was referring to MY order because the tap pay on my phone was malfunctioning. VERY poor customer service, indeed. I'm pretty sure Ryan needs a raise and...

Ah Wendy's is a one of a kind square patty kinda burger joint. Though I'd say it's still famously known for the Frosty Chocolatety Frozen Tasty Shake. I enjoy my frosty with my fries. This Wendy's is located on the Eastern end of Yosemite just past the off ramp of 99 if you're headed north in the wonderful little family town city of Manteca. It's as small as the rest of the restaurant chain locations and as tidy as the next( I think) well that's all just my opinion. A great piece of info to add to this place is that it makes a great rendezvous if you and a few other vehicles are planning on a trip to Yosemite national park as that the road Yosemite is also Hw120 which headed east is just one of three main routes on the California side to get into the state park. Just in case you didn't know, now you know & "Knowing is half the Battle gee I Joe" . This Wendy's location can also be a great starting point for several other attractions and destinations near or far in every other direction from it. I would also like to close this up with a big thanks to Wendy's for providing a genuine experience and for keeping the place clean, "Thank You Wendy's" & thank you to all that reads anything that I have written. And...