District 1 Pho — Restaurant in Carlsbad

My daughter ordered a kids plain noodles with broth Pho (no meats, no add-ins) and after waiting for 20 minutes and seeing multiple people who ordered after us getting their food before us my daughter went to ask about hers. (Also because we were on a schedule and didn't have all the time in the world today). She was told something went wrong with her order and the cashier put in a new order for her at that time. Unfortunately, she failed to alert the cooks that this order needed to have higher priority because it was previously messed up and again we watched several other orders going out while hers was still just in the queue. So I finally went up there myself and inquired. The cashier was not apologetic in the slightest and gave me sarcastic smiles when I explained to her that we were kind of in a hurry at this point. (Again, this was the simplest thing you can order- plain noodles in broth. It should have taken no more than 5-10 minutes max). I realize mistakes can happen but what matters is how you fix them. They didn't bother to make it right at all and again, their cashier had an attitude about it. Finally we got her Pho but by then she only had 3 minutes to eat it (and it was too hot to eat right away) so she got two bites in before we had to pour it into a to-go container. But we had to pick up my son across town so it was almost an hour later before she actually could eat it because we were stuck in the car (and you can't really eat Pho in the car). We won't be bringing our business here again - especially when there are so many other wonderful options to choose from there in the Windmill! (The sushi burrito place right next door is awesome,...

Don't let the fact that this is part of a food hall deter you from expecting that there's a Vietnamese grandma making magic in the back.

My husband and I randomly wandered into this place after a visit to the flower fields. It was an overcast, chilly day so phở sounded perfect.

We had the phở gà and phở đặc biết. Broth was deep and savory, just like how mom makes it. Meats were good quality, nothing chewy or overcooked. As a big lover of tendon and tripe, if it's not soft it's not right!!! I also recommend the fried tofu served with sweet and sour sauce, it really tied the meal together!

Everything really hit the spot! Don't miss this place if you're looking for yummy,...

My wife stopped by to place an order to go. She ordered OG Spring Rolls and Pho Tai (with rare filet mignon). When she arrived home with the food I went to "assemble" my bowl of Pho...and discovered that District 1 Pho failed to include the filet mignon. How do they leave out THE key ingredient? Unacceptable attention to detail and quality control.

We called them to give them the opportunity to make it right, but they did not even answer the phone.

If you get an order to go from here, be sure to double check it before you walk away from the counter...because they...