Chili's — Restaurant in Carolina

How can a Chili's be this bad? Believe it or not, we actually went back after our first horrible experience. Husband ordered a medium-rare ribeye. Got an overcooked sirloin. I thought I'd be clever and order something hard to mess up: grilled chicken. Wasn't grilled. Tasted like a microwaved chicken breast. As for the simple appetizer, an easy order of bottomless chips & salsa, well - turns out the bottomless chips ARE bottomless. Was so hungry when we were leaving ( my plate was terrible) I thought at least I could eat the chips and salsa. Ya know how most (ALL?!) Chili's give you a bag of chips upon request? Turns out, not here!! So, the chips aren't bottomless. There's a hole in the bottom.

Our 2nd experience (and my husband provoked me into going) was worse. We ordered take out this time. Again, chips and salsa AND Chili's queso. Ummm. The queso was served practically FROZEN. I was instructed to heat at home. Really? Take-out that one must heat at home?!👎 Again, chips were NOT served in a bag. Looked like we actually got previous customers leftovers. My husband ordered Cajun Chicken pasta. I'm from Louisiana. I know doggone good and well THAT IS NOT anything like Cajun pasta!!!! Not even close. More like a frozen bag of pasta one buys at grocery store. I ordered something simple: half rack baby back ribs. NO!! Barely any meat on ribs. Poor starving animal. Not me...the animal that sacrificed its ribs for me. I'm sorry you were wasted so shamelessly.

Did we ban Chili's after these two horrible experiences? We did not. Fool me once, shame on me. Fool me twice, shame on you. Fool me three times and I'll NEVER, EVER eat here again...not even if I'm starving. I'll gnaw on my own toes before spending One. More. Dime.

In conclusion, I would like to apologize to those that are starving, looking for a food recommendation and chose my long winded rant. However, I feel my information is important. There's nothing special about Chili's anymore. Anywhere! I'm not faulting THIS location. I fault the whole darn chain of Chili's! What happened to the old recipes? Chili's used to have unique tasting fajitas that Chili's rocked. Now, they've changed the taste. I suspect some health conscious corporate nutbag changed the recipe. None of their grilled food tastes remotely grilled. Baked in a microwave is much more accurate. From South Carolina to Louisiana to Puerto Rico none of the Chili's are the original I-Can't-Wait-to-go-to-Chili's. I beg you, Chili's...please bring back the ORIGINAL fajitas!!!!! Now it just tastes like Applebee's....

Worst chili's experience ever. Ordered two quesedilla explosion salads. They came smothered with this disgusting ranch dressing, in addition to the included citric vinaigrette which was on the side. No ranch dressing was mentioned in the item description at all. Told waitress, she suggested I just "try it," as she rushed off. Five minutes later when I got her attention, she finally took it back. It returned over twenty minutes later, after my wife finished her meal, but was missing the grilled chicken. All it had was some cold flavorless shredded chicken sprinkled on top. I asked the waitress, who brought the manager who defended both the random use of ranch dressing as something they felt just comes with the salad, as well as the shredded chicken saying the kitchen closed at 10 and therefore couldn't grill new chicken. Suggested nothing to make the meal edible or worthwhile. We were ignored for another forty minutes, we had to ask another waitress to clear the table and get the check, she told the main waitress she never returned. We finally got up and paid at the bar while she was clearly ridiculing us in Spanish and passed the bill by reaching four feet away without looking in our direction. Worst experience in our entire stay, and coupled with screaming babies everywhere, I think they lost a customer for life. Look elsewhere, including literally across the street for better...

Decided to eat here while on vacation last weekend since it was across the street from our hotel. Everything was fine until they brought us our plates. Once I grabbed my plate I felt food on my hands. I just wiped my hands. Then I felt something else. I lifted my plate to see that the bottom of my plate was filthy. Then I started to look at my plate only to see old food dried up all around my plate. I could literally scratch the food off of my plate. So my gf starts to look at her plate. She has dried ketchup and dried food on her plate as well, when nothing in her plate had ketchup. She ordered quesadillas! They served us our food on dirty plates! We asked for a manager and he took our plates and said he would put our food on new plates. I was starving and the food looked good. After sitting for about 10-15 mins without the manager bringing our plates I could only imagine what they were doing to our plates. He was only supposed to transfer plates. But me and my gf couldn't get our minds off them transferring our food from a dirty plate to a clean plate. The food was still in that dirty plate. Long story short we left before they could return with our...