BoSa Donuts — Restaurant in Chandler

I used to love bosa donuts. I would have happily told people to shop here or any bosa 6 months ago regardless of how much they charge for a dozen these days (18+ dollars of mediocrity) not even worth it esp with the customer service that's paired with it. It's maybe worth a dollar if that. We ordered there for our baby sprinkle back in February and that was the last big order we will ever have there. And the most recent time i went for boba they screwed up our order and put a hair in the second smoothie i didn't notice til i had drove away. Then today we went in (myself and my 2 kids and they refused to honor our coupons. "One per customer" um excuse me..there's 3 of us? I could tell where that was getting us. So i gave him the coupons and told the guy I'd never shop at any boss ever again and i can promise you I'll be posting it all over social media platforms. What's the point in sending these stupid flyers out once a month if you don't want to honor it. I need to find corporates number or email and either call or write them and tell them not to send these faulty coupons out. Telling two little kids they can't have a donut because stupid corporate sends out these dumb flyers.

Don't waste your time money or energy obviously they don't need...

Your Satisfaction is NOT guaranteed. I just left this location. I have been a loyal Bosa Donuts Customer for years. I buy from them for breakfast sandwiches, Ice Coffee at 4 different locations. NEVER AGAIN. I just went through the Drive through thinking I would like an Iced Coffee. Since the weather is hot I decided on a Blended Mocha Java for $4.95, I even tipped a $1. I pull out of the drive through take a drive and almost spit it out. It was awful. Not sure if the mix had gone bad or what. I turn around and walk with one drink taken out of it, tell them it tastes bad and ask if I can exchange it for the $2.50 Iced Coffee. I am told no, "you ordered it, it not my problem." I try to explain that the product is bad and I am asking for something cheaper in exchange with no money back. So I ask ; Do you not guarantee your products and she replies " No you bought it you keep it. We are done" Another woman then grabs the drink off the counter and throws it away. Thank God I paid with a card. This will be a charge back. This was the Williams Field and Gilbert Location, but sounds like the Company's customer service policy is if you think our product is bad, don't tell us...

Ordered a blended mocha from this place around 7:45PM 9/17/2025... What I got was BLENDED PLASTIC. I am not talking about poor quality or taste, but LITERAL blended plastic. About a teaspoon of it, from what we could gather. Ranging in size from about a sand grain to 1/3 of a dime. Yes, I'm sure losing an entire measuring cup into a blender was an accident, but this is a really big accident to make. Seriously, this is a muck up to the Nth degree. I have about a day to find out if what plastic I ended up ingesting does any damage to me. Luckily it was only 2 sips. However, if it does cause me harm, a lawyer will be involved. Hopefully I am the only one affected. I'll add a picture of what we could pull out of the drink with a strainer, but since some of the plastic was so fine, there was likely a lot more we...