Showmars University — Restaurant in Charlotte

I am giving one star ⭐️ because of the blonde hair in the rice(picture attached). It is very long hair. Just to clarify I am a man having black hair. This restaurant was just a walk away from my hotel where I was staying. I went there and ordered some vegetarian sides to take them to the office since the office doesn’t have the cafeteria opened due to pandemic. The lady who my order totally messed up. I ordered 2 pilaf rice and pita bread 🫓 and hummus. She ordered the large fries and only the pita bread. What would you do with the pita bread without the hummus or any side? After seeing the amount charged I was suspicious and asked the manager who was very helpful. I appreciate his support. It was my bad luck I didn’t have the order copy as well. He figured the ordered and tried to help me. When I told him the issue he tried to help him to get the hummus but charged almost 3$ for a complimentary cup of hummus. The story never ends here. I took the order and returned to the total. After opening the box I saw the fries 🍟 instead of rice and I went back and told the manager. He was very accommodating and ready to offer me the free but I insisted to pay and paid the bill. I took the rice and return the hotel. The quantity of the food is very less and the pilaf rice was dry and tasteless. It was rubbery and hard to eat. The size of hummus is so less. If you pay this much money you get amount of it. This is ridiculous. The size of pita bread is very small. It never looked like...

Customer service is always great at this location. You can tell they care about their clients and their satisfaction. Whenever I have the slightest issue I am able to speak to a manager who shows great empathy and support. I’ve spoken to a few others in the past but the recent ones I can recall are Joe & Scott. Thank you both for being so great!

The food itself is great. I absolutely love their fried fish sandwich. I add cheddar cheese, bacon, slaw, and the whole nine! The popcorn shrimp is delish. Love their backlava. Fries are good to be considered crinkle fries! I wish they stayed making the lemonade how it was before. They changed the recipe and it’s not like it used to be (sad face). But I can never have anything negative to say about this place! I hope they stay around and multiple! Best food & service in university area that’s a clean place, and one that always cooks food correctly, with a smile. That’s a lot to say since the food in this area is bad and the service is even worse. Use their app so you can...

I use to eat at this location regularly years ago. My visit this time was the worst. I couldn't wait to get home. To eat with my wife. About 12 minutes into eating I started feeling like I wanted to vomit. While eating it. I said to myself wait, what the F. I just felt it was my mind miss thinking so. I kept eating then I felt that feeling stronger again about 15 seconds into eating. I was crazy because regardless what I was feeling I wanted to believe NO! This isn't happening to, from show Mars? I WAS FOFCED TO GET UP AND RAN 🏃‍♂️ TO THE TOILET. VOMITING! I WAS SO FN ANGRY. I wanted to treat my self I waited a week to do it because I'm very hesitant of eating out since the biological advanced weapon attack. Everything from eating out to food shopping has changed. And nor for the good! I didn't want to be bothered with calling the restaurant. I just brushed my teeth and laid down. I won't be eating there anymore...