Oh, how I wish I could leave 0 stars. Where do I begin? Discriminatory Behavior From Owners: I was wearing a Jewish Star of David Necklace and believe I was a victim of discriminatory behavior and bias. I stopped into Figgy's from out of town. I was the only person in line, and there was one other customer in the shop at the time of arrival. I went to order at the front, and the lady (larger set woman with blonde hair) completely ignored me for 5-10 min while talking to the customer who clearly she knew, she then waddled over to me, did not ask for my order, did not greet me or acknowledge me. I said Hi and started my order - she immediately became bothered and disturbed, shaking her head and made comments of how I was an annoyance for ordering food?, half way through me ordering she just walked away and started bad mouthing me to the cook, I could hear everything they were saying, she then waddled back over to me and I continued my order, she stops me and said "You know youre going to have to step aside, all of these people only get 20 minutes for their lunch break" referring to the people who just walked in 1 minute ago. I asked her if she was going to take the people behind me's orders before mine, she rudely said "no, he's making your food... next time you need to call ahead.. you need to wait over there". I let her know there would not be a next time as I have never been treated so poorly by customer service in my life. How are they in business? I then waited in my car because of how rude she was, came back in, she had my food ready but instead of nicely handing the bags to me, she slammed them onto the silverware, did not give me any silverware or napkins, and mumbled at me to grab only 3 bags of chips (My meal came with 6 bags). I watched how she treated me differently than the customers she personally knew - as she greeted them, politely handed their food to them, while she threw my food on the table, didn't inform me it was mine, and didn't make eye contact. Maybe if I didn't wear my Jewish Star of David necklace, my experience would have been better? I am going to report these people to the BBB! They are a disgrace - and the food sucked. Do...
Read moreNice spot to get lunch in downtown Chattanooga. Service was fast and professional. A variety of sandwiches and lunch specials. Deserts available also UPDATE: Although I have enjoyed eating here on 8/8/2024 I saw the owners true colors. He always seemed tired or frustrated however his daughter is sweet so we kinda overlook him slamming things around when it's busy. Today I walked in with two WHITE men in front of me. I am a African American woman. He immediately let me know he had 3 orders ahead of me. The men in front said, oh we can come back, he said no, I was talking to the lady. We were the only people in the restaurant. I called him to let him know. I patronize that restaurant at least 3 times a week for two years but I guess my brown skin and money aren't...
Read moreMy friends and I went for lunch and were the only people in there. The lady seemed bothered taking our order, when we asked questions about the menu she only nonverbally responded with a head shake, refusing to make eye contact the entire conversation. There were moments when she turned to the cook and talked down to him which also made us uncomfortable. She was very cordial and genuine with what seemed like one of her regulars who walked in as we were eating our meal. I can’t believe I spent $20 on white bread, turkey, ham, and an extremely uncomfortable dining experience… I would NOT recommend this place being someone who was visiting from out of town, If you want a good food with good service, check out...
Read more