Maker — Restaurant in Cleveland

There was some sort of youth dance competition in town which made the atmosphere quite chaotic and less than ideal. Our server, David, took our orders at the bar quite begrudgingly as if he absolutely hated his job and wished he could be anywhere else. My girlfriend ordered a vodka martini… our server David prepared her the drink, taking a mixing spoon off the unclean bar and stirred her drink. When asked if she wanted olives, David reached around into the fridge and grabbed a fistful of olives with his bare hand and threw them in her drink. She gets martinis everywhere we go and literally couldn’t finish this one because of how poorly it was made and the disgust at the hygiene of the bar area and bartenders. I ordered their Goldie drink, and it was awful. David didn’t measure anything, and just haphazardly added ingredients to a glass and slid it to me, spilling 20% of the drink in the process. Didn’t matter much, as the lemon juice seemed to make up 75% of the drink and I was unable to finish it. What should have been a nice, relaxing evening cocktail turned into a wasted $50 on unfinished drinks and awful service. Definitely do not recommend to anyone, ever. Try Marble Room and Society Lounge about 2 blocks away. Similar or cheaper pricing on drinks, and so much better quality from a drink and service...

The Maker has a strange ambiance, slow service, and incredibly uncomfortable seating if you’re under 6.’ Brown walls, brown wallpaper, brown murals, brass trim - it has this Rust Belt Era vibe, which is nothing short of monotonous and depressing. It was not actually dirty but it felt dirty due to the poor design. The only thing truly grandiose about this place is the chartreuse ten foot tall chandelier. Please sell that thing and brighten up the walls with something more cheery. Service is mediocre at best, and I’ll blame it on the way that the place was arranged (the kitchen is not central). The plates are really small, overpriced, and bland. The waiter did ever so slightly more than the bare minimum. I didn’t complain because I just wanted to run away. At the end of the day, you could get better meal & service around the corner at Starbucks for less, or spend 2-3X as much & still save on the margin at Morton’s. Came here for vibes…still trying to...

it would be too easy to just say this is an excellent bar, with incredibly delicious food & an amazing atmosphere, simply because its located in a lovingly renovated, unique & historic hotel ... but it is !

The service here was truly impeccable, no doubt because it's located within the absolute epicenter of high-end hospitality in town. Our bartender/ waiter was welcoming, friendly, helpful & fun; great hospitality and great service.

We enjoyed "The Downtown Smash" burgers, and they were fantastic... I've had great smash burgers in the past, and these were right there with the best. The fries were undeniably delectable also... perfect consistency, flavor & crunch.

Does it affect your senses that, while eating your smash-burgers, you're also under a stunning chandelier, surrounded by marble, elegant furniture, a grand piano, and fine linens ?

Yea, it probably does... and thats a good thing.

If you have a chance to experience this, i heartily...