Dairy Queen (Treat) — Restaurant in Cocoa Beach

I took my 5 yr old to pick up surprise dessert for the fam. I pay for 3 small Oreo blizzards (one w fudge), a small cookie dough blizzard and a mini Oreo blizzard for the little one. So they hand me the first two and then the guy gets his fingers in both of them putting them in the tray , she hands me the third, no golden spoon? I ask which one has the fudge, and the girl stands there confused, and says, "That's a good question." So I dig around to find no fudge. She tries to hand me a golden spoon, to which I told her there was no fudge...she then hands me my little one her mini blizzard and says, "oh wait! There's one more" then hands me a vanilla blizzard, with 6 pieces of cookie dough...I know bc I dug around and counted them in front of her. None of these were tipped over by the way...which is my bad for not calling them out on it. Next time, I sure as hell will. They watched me tip them 3 bucks before they handed me anything! Yet, they still let me walk out with that and could care less. I've been a Blizzard Queen since there were Blizzards, but this may have killed it for me here on A1A....definitely never going back on a...

I always come to this Dairy Queen with my family when I visit Cocoa Beach. It looks like they are always hiring new people. Workers seem always learning and not familiar with process. One time a worker made a scene, yelled and quit on the spot. They always seem like they are in a chaos. One of the ice creams we ordered was a Dreamsicle. The worker did not have gloves on and gave me the ice cream while his bare hands on the cone then he moved it to the paper side. I told him to return it and get me another one which he did. He should not touch our cone with his hands. I don't know what kind of training they give their workers; however, it should include wearing gloves when in contact with the customers' food. This is a health issue.

I tried to give this place another time but the lady serving us was very nasty. Giving me attitude and getting angry with me because I asked for a plain Sunday. I saw her Bering nasty to other people as well. I need to talk to the manager and complain. What a horrible service. If there is lower than one star I would give it to them. DONT GO TO THIS...

I just left this dairy queen highly disappointed and angry. My son wanted a cotton candy blizzard and got something had no cotton candy flavor and some rock hard candy pieces. He wouldn't eat any after the first bite. I asked if they could replace the blizzard, and first they accused him of eating it (it was all there except his bite and my brief taste) and then said no, we had to pay for a new ice cream. The blizzard was over 4 dollars and the cone we asked to replace it was 2.99. They called the owner and the owner then said we had to pay a $1 for the replacement. They refused a refund. At that point, I was so disappointed and angry that we instead left the establishment, and went to their competitor across the street. Dairy Queen has gone down hill, and this franchise is probably the worst one in Central Florida. I will be contacting corporate and posting...