I tried to attend a show last year for my birthday because I love Burlesque. I was sorely disappointed. It was over Thanksgiving and it gave big vibes that whoever was in charge wasn't on site. Nothing but incredibly unprofessional attitudes from every staff member from door to door. (Except Scott, I think his name was, but he never followed up about my raincheck.) We arrived super early hoping to eat but instead were ushered into a back bar where the performers were dressing & having cocktails and loudly inappropriate conversations for the situation. We were given awful service as the bar tender enjoyed all of her conversations first before pouring 2 awful cocktails. The entire time we were treated like intruders, not paying guests. When we got our seats they didn't resemble the diagram we chose from and our seats we pushed against a brick beam splitting us up and pushing us toward the two seats we didn't puchase at an incredibly intimate-sized table. We then tried to order an appetizer and the dish it was served on was awkwardly large for the tiny cocktail table, which we were sharing with strangers, so much so, that it became literally weird to eat at the dinner show.
I tried asking the wait staff if we could move either seats at our table to to a table in the back of the room and we were given such extreme attitude disproportionate to my question that it triggered a panic attack in me and I left without seeing the show. (So much for "safe spaces' that it boastsed.) I tried to ask if we could get a raincheck and the staff never followed up which was on par for the rest of our experience. We could tell whomever ran these events wasn't there this time because it was so unprofessional and all the staff seemed unable to run their own show. Performers were pushing patrons out of line, storing drinks behind the ticket desk that they pushed through to sip on and leave again, and they were too into the conversations amongst themselves to help us at every interaction. The whole thing was uncomfortable and made me leave. It felt like it was being run by a bunch of middle school kids with no adults. I missed the performance but I saw enough with the performers behavior to feel I wasn't missing anything by leaving early. We won't be trying the show or the...
Read moreBrought my best friend from out of town and had the most amazing night in downtown COS until we came here. Our night was ruined by a fellow patron who was trying to hold a seat we paid for. When we took our seat we paid for- this patron got very upset with us and it escalated quickly to cursing and demanding we move. This of course caused a scene when we said we would not be giving up the seat we paid for. Staff came over and we were told we would be asked to leave or we needed to change our ways as this other patron was “ here every week”. I excused myself and went to the restroom where I overheard the patron talking to the hosts and saying we were threatening and cursing. Not accurate. We were met with being cursed out and yelled at by said patron and gave them what they were giving us. To which we responded with “we just want the seat we paid for.” When I respectfully told the hosts privately- after the rush and without the other patron present so as not to escalate further- that I overheard the lies this patron was telling from the bathroom- I was called a liar and told this patron was actually an employee and was “here all the time” To which I said I was a first time PAYING customer being treated horribly…there was zero acknowledgement or concern for this and it made for an uncomfortable evening we wasted money on. I asked for a different seat and was told there were none available. It was an awful experience and embarrassed us. Apparently new guests who actually pay mean nothing. We frequent all local businesses in town and love to promote inclusive small establishments in the Springs. This will not be one of them. ✨EDIT- ✨the manager Romero was in touch and acknowledged that some training needs to be done with the staff. He apologized and offered a VIP table and show that I politely declined. I appreciated him...
Read moreThis establishment is so much more than a bar a safe place a dance club. And this is why I think this place should recognized as a business that need an award created just for them that how great this place is. Before you read further if your homophobic then you need read no further.if your like me that has wondered if a safe place was real or myth. It's real and you share my view then you need to treat yourself, let's get to it. ,- the security team are respectful nice and are not demented just waiting for something to go down. They are not overly aggressive people and don't posture. Super nice had some cool conversations. the bartenders yes I think things are sexy but the bartenders were really nice not once they were comfortable and confident but approachable. It was nice to meet and have convos with them with them told them they were beautiful. Didnt push drinks and didn't do fake service just for a tip. Real. Good service. They also seemed like they really enjoy what they do and who they work with. the people that I met here were really just there to enjoy themselves and it felt like I wasn't the only one who felt comfortable to have fun be sexy and send good vibes. Be yourself let lose and no judgement. You cannot bottle that and sell it.but I saw women that were hating or not feeling as sexy as they deserve to feel and the se for the men. There was a good healthy variety of age, from 20s to 50s most places only attract a certain demographic it's nice so have that mixture brings a better vibe. the DJ was very skilled I asked for a song and it happened, and she really played good music. Thanks...
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