Masala Mingle Indian Bistro — Restaurant in Colorado Springs

I run a non-profit and my volunteers frequent our local restaurants after a day of volunteering. I came to your restaurant on Monday around 3pm to meet up with the rest of my volunteers, one of them had already arrived to save a table. She was sitting there when I arrived and a server brought her her drink and completely ignored me, no greeting, no asking what I would like to drink. Eventually two servers came over and we ordered some appetizers and I ordered a Tito's and soda. The others arrived and the rest ordered their drinks to which two of the drinks were completely wrong and I never received mine. One of my volunteers had to get up to find someone to let them know that their drink was incorrect. My other volunteers whose drink was wrong was discovered once the bill was set down. They were to have a Vodka cranberry and just got cranberry juice. I myself did not even order a meal as after not receiving a drink that I ordered twice and the garlic naan being dry, I lost interest completely in your restaurant. To summarize our experience, I should not have to ask two persons twice for a drink and not receive it, the servers needed to listen or pay attention to what we were ordering. The garlic naan was dry, the coconut shrimp did not have coconut, a few of the meals received were impressive but the rest were not. We also should never have to get up from our table to ask for the correct item nor should we have to raise out hand to get the attention of the servers to bring our check more than 10 minutes after dropping it off. We were the only table in the restaurant to include a one top that stayed briefly. Service in my opinion was unacceptable, subpar for a restaurant with 7 persons to care for with 5-6...

I had the absolute pleasure of dining at this incredible restaurant, and I can confidently say it was one of the best experiences I've ever had. From the moment I walked in, I was greeted with warmth and genuine hospitality that made me feel like a valued guest rather than just a customer.

Now, talk about the food—wow. Every dish was a celebration of bold, authentic flavors, perfectly balanced spices, and the kind of soul-warming comfort that only truly good food can bring. The butter chicken was rich and velvety, the masala alfredo was fragrant and full of depth, and the naan? Pillowy, fresh, and dangerously addictive. It was obvious it was made super fresh. You could taste the love and tradition in every bite.

What made the experience even better was the phenomenal service. The staff was attentive without being overbearing, knowledgeable about the menu, and so kind and thoughtful—it felt like they genuinely wanted us to have the best time possible.

If you're craving Indian food that’s both authentic and unforgettable, this is the place to go. A huge perk was it was so beautiful inside. I’ll be dreaming about that meal until I come back again—and trust me, I will...

My experience dining tonight was not the "exquisite dining experience" that the restaurant promoted itself to provide on its website and online menu. The food was good, but the portions are just enough for a small meal, so if you like to eat a lot or to have leftovers to take home, then you might be disappointed, unless you order many courses. I certainly cannot afford to order more than one course, a naan, and a drink. The service was sparce and fair (basic). It certainly was not educational, fancy, mythical, exotic, passionate, and was barely interactive.

Also, the tables are too small. There were 4 people in my party, and the 4-top we sat at was so shallow that there was barely room for our glasses and plates. It was very crowded, which made it uncomfortably awkward.

The website and menu lavishes the reader with enticing prose...:

"Where authentic flavors and elegance unite beautifully!

Indulge in an exquisite dining experience where the rich heritage of Indian cuisine meets modern elegance.

At Masala Mingle, each dish is thoughtfully crafted with passion and...