Latitude 41 — Restaurant in Columbus

Mediocre food and terrible service-menu doesn't cater to special diets. This establishment has gone steeply downhill the past three years. Went for lunch in 2017 and the food was still good, even though our orders got all mixed up. Went for lunch this week and it was by far the worst restaurant experience we’ve had in Columbus.

Things that went wrong:

1. The menu online is outdated by TWO YEARS. The manager said corporate Marriott controls the menu and is hard to get it updated. WHAT?! Does anyone else check menus online before eating somewhere or am I the outlier?
2. Server and manager tried to tell us which items on the menu could be made Vegan (the online menu had at least 4 vegan options, other than salad). After confusing GF with V, they decided just the vegetable soup(very spicy) and the salads could be made vegan. (Fried food was all fried in the same oil as meat).
3. Another guest at our table had a club sandwich with a side of potato chips. They were raw potatoes sliced and heated up. Also, the white bread used for the sandwiches resembles Wonder bread. The 2 year old menu has Brioche.
4. Server continuously reached over our heads and plates to refill our water glasses which felt like a huge invasion of space and made several of us uncomfortable.
5. Server dropped at least 1 to-go box on his way to our table, and gave it to us to use. Yuck.

The staff was very nice and no one was ever rude or inconsiderate. But my friends and I will not be dining at...

I had dinner on the patio with my dog which I have done before. As I was getting ready to pay my bill and leave the restaurant manager came outside and told me my dog was not allowed on the patio when just 8 months ago they held a pups on the patio event. I'm confused as what changed in that short amount time. I went to try and drop my check off with my server and was told I was not allowed to come inside even while my dog was in his carry-on. My dog is only 7 weeks old very harmless for that matter. So as I was leaving I asked one of the workers there when they had changed and the manager came outside and yelled at me to leave, after I has said I was already leaving and threatened to call loss prevention (security) me. I feel very disrespected and I will no long dine at this establishment due to the manner of the...

We were shocked when we read the bad reviews.

I have no idea what these people are talking about We've eaten here four times and every meal has been fantastic! The service was relaxed. We were able to enjoy our meal without being rushed. We had time to talk between servings. It was great. The menu is unique. The food is of the highest quality. The atmosphere is casual and comfortable.

My wife is an excellent chef and a food snob. We've eaten in everything from dives to five star restaurants all over the country. We consider this one of the finest places we've ever eaten. We're lucky to have it in Columbus.

If you are looking to get in an get out this isn't the right restaurant for you. If that is what you want to go to Max and Erma's. Give this a try and have...