Dutch Bros Coffee — Restaurant in Corvallis

This is one of several Dutch Bros restaurants that I frequent in the area. They have a large selection of high-quality beverages that are made to order. The price is higher than you would normally pay for a cup of coffee, but they have a lot more options. They also have options like oat milk, which are a big hit for people who have those preferences. The customer service is always very friendly, and probably the biggest downside is the lines.

I was very disappointed today, I took my daughter in, and she ordered something very specifically, the lady with the tablet in the line repeated the wrong thing back to her, and my daughter took the trouble to confirm with the lady what it was she wanted, and was told that it was what she wanted and what she wanted was the way it would come out and it would be OK.

When we got to the window, my daughter asked me to confirm that it was in fact what she was trying to get, and I talked to the lady at the window and she told me that my daughter was getting what she had asked for. But when we got the product, it was not the product that my daughter wanted, but what the lady had said when it was being put into the tablet. I guess I’m rather frustrated that we can go to this amount of effort to confirm exactly what it is we want and try to correct an error, and still have it come out wrong. This is a rather isolated experience, although we have had a lot of problems with Dutch Bros. at various locations missing whipped cream when requested, and periodically putting regular milk in when we requested oat milk. I have lowered my review for this establishment, and may try to avoid it where possible. There are other Dutch Brothers restaurants that I have not had as much trouble with.

A little off of the main roads, but less crowded than some other locations and easy to pull into.

I guess I would say with Dutch Bros. It makes a big difference which exact location you go to and you have to be careful to make sure you’re getting what...

I love the 9th street location! They are the most friendly group of people. I refuse to go to any of the other locations. 9th street knows me they know what I like. Recently I gave up on energy drinks and I hate coffee, I wish I would have got her name but she knows who she is! She introduced me to the carmelizer nitro infused cold brew!! Y’all hands down it’s my favorite. Today she asked how I liked it I haven’t seen her since she recommended it, telling the others that I’m doing so great on no energy drinks!!! 32 days going! Thank you for always being so kind hearted today. That goes to you all at 9th street dutch, If anyone of you leave I’ll go on strike lol. For those wondering who I am I used to get the aftershock rebel no strawberry add pomegranate. Or my Ford focus with the funny bumper stickers lol Update her name is Cassidy!...

If there could be a zero it would have got,it for the day I was there. There was a long line the girl was doing,orders got to a person in front of me which was an employee. The gal took the tablet and put in her own order. They chatted for over 5 minutes. All the cars were gone in front of them and she never even moved up. The employee then looks up laughs and they move up she looks at me shrugs her shoulders at me like I did not matter and did not bother to come take my order just followed the girl in the car she was having a conversation with to the window. I do not think this is at all good customer service nor does it look,good for that company. I will not be going there again. I will not be shrugged off like that. That is absolutely disgusting behavior for that company. It is supposed to be a friendly and inviting place....