Skyline Chili — Restaurant in Covington

Terrible service. This is my “home” location so I’ve been many times. The last 3 times I was unfortunate to have chosen to sit in the section of the short haired lady, Missy or miss something, name tag said one thing, receipt says Wanda. It would be hard to be this lazy on purpose. This last time was the worst. Brought my check with my food and just set it all down and walked away. Didn’t ask if it was correct or I needed anything. Just went off to go laugh it up with 2 cops and then chat 3 three gentleman who she clearly knew based on the awkward touching as they were saying goodbye. Then I was just forgotten about. Needed a refill about halfway through my meal, tried to wait a few before I kept eating. Other server was clearly working hard actually giving her tables service so she couldn’t help. Other server even jumped on the counter to cash people out while my server just fumbled around with the grill scraper obliviously. After waiting and waiting I Ate about a 1/4 more then really needed a drink so I waited for one to finish. Took 15 minutes until I had to get up to ask for it. I’ll be going up the hill and avoiding this location at all costs. Please actually address this issue. Also the receipts says go to skylinelistens.com, which doesn’t exist. After seeing the actual contact info from other reviews/replies the downfall of this skyline makes sense given the owners, one holland group, and their strive for mediocracy...

Came here yesterday with my girlfriend and daughter and the moment we walked in we felt very uncomfortable. I’m black so I went to the table and the first thing I noticed was the side eyes I was getting from the other customers eating in . The server blatantly messed up my girlfriend’s potatoes (she ordered a sour cream and cheese potato with butter on the side and gave her the complete opposite of what she asked for) . Then we were given to go cups for our drinks instead of the dine in red cups that the other customers get when they sit in , so that made me feel like we wasn’t even wanted inside the restaurant and they wanted us gone as quick as possible. The food seemed like it was rushed and the server gave us the wrong receipt. I’m not sure why the service was so bad because I love skyline but this isn’t the first time I’ve received service like this , and it’s only at this location . Maybe it’s the area I’m not sure but deep down inside I feel like it could be a racial thing as well because I don’t see other (white) customers getting treated...

this was the worst service I have ever had, it took 30 minutes for them to bring me a Dr pepper, like what?? also when I got my cheese fries, which took 30 minutes to put a pile of cold cheese on cold fries it was soggy and the worst cheese fries I have ever experienced, its so bad, its making me sick to my stomach, the napkin was the best thing on the menu. it took my buddy 40 minutes to get a chocolate milk, a kids plastic chocolate milk, 40 freaking minutes, and 30 minutes for cold fries and cold cheese?? and the floors and tables were dirty, this is the worst experience I have ever had in a restaurant, his is unbelievable I am extremely disappointed, this restaurant was supposed to be a 4.5 restaurant and if I could I would give it zero stars, we have to step up the employee game, slow ahh service and terrible ahh cooking, i give this experience a 0/10 never eating here again. this...