Charleys Cheesesteaks — Restaurant in Culver City

The dude with long hair, glasses, and a beard is apparently a manager. I had ordered food with the app and I was not able to cancel it. I had told this man I purchased the food with my money that was CHARGED! And refused becaus "it didn't appear in the system" and decided to later give it to me until I pressed him. I already paid for my food through the app why refuse it because it wasnt on the system? I get employees don't know much of their stores apps. But a MANAGER should know how the store's app works. This dude did not know how their...

Did an online order from the parking lot and walked in to wait, but my order was already ready when I walked in . The cheese on the cheesesteak wasn’t even fully melted and the separate side order of fries was under the cheesesteak and not in its own container. The fries were for someone else and had no way to give it to them. Next time please take the time to melt the cheese and not rush the order and also separate the food items from...

This Charleys Philly Steaks located in the Food Terrence of the shopping mall, which is top floor of the mall. As the restaurant located inside they food court, you have to use their shared tables in the food court. The food here is nice, recommended the cheese fries here. Staffs are friendly, willing to explain the different between different kind...