Morsel's — Restaurant in Dallas

Review copied from Yelp

This is a two star review because things definitely could have been better at this coffee shop. I would like to start with the positives however because the employees and the shop were clean and nice and the shop is conveniently located in the Omni Hotel lobby level by the parking garage elevators.

First, the people here are very friendly and attentive. They were happy and upbeat, and willing to explain all of the menu offerings. The store itself was very clean and there were napkins, plasticware, and milk/sugar options directly behind the ordering counter so it was a very well-constructed setup and convenient layout.

The bad part strictly deals with the coffee itself.

My wife ordered a cappuccino and I ordered a Nitro Cold Brew. The cappuccino was VERY bitter, too bitter for my wife in fact. She couldn't drink it even after adding nearly half a cup of milk. I am a black coffee enjoyer, and even I thought the cappuccino bitterness was of jet-fuel levels after the milk was added so I could see why she didn't like it.

My Nitro Cold Brew that I ordered was the worst coffee I've ever purchased. I hate writing that about any product but it's true. The Nitro Cold Brew upon receiving it looked like dirt. It smelled terrible. Upon drinking it to try it, the drink was not cold and the taste was less than desirable. I let my wife smell and try it and she said it looked awful, smelled like alcohol, and was literally undrinkable for her. I took the Nitro Cold Brew back to my room to pour it out, which I despised doing with the drink being $7. I drank my wife's cappuccino strictly for the caffeine, as she wasn't going to pour it out before I convinced her not to and I had already poured the Nitro Cold Brew down the sink.

This coffee shop is convenient and has nice employees and ambiance, but the coffee itself needs a lot of quality work and is the main reason this review is...

A solid spot to start your day if you’re staying at the Omni!

Their coffee drinks are great (I highly recommend the honey lavender latte), and they also have some snacks for breakfast!

They’re quick to serve as well. There was a long line, but I really wanted a latte so I decided to just be patient if I needed to be. I was impressed with how quickly the line moved even though they were busy!

Thanks for taking care of us this week! We look forward to seeing...

Hello, I have seen the pictures of your restaurant, it is very beautiful, but your evaluation on Google Maps does not match the aesthetics of the place, and this may cause some doubts for those who will see the evaluation on the map; Therefore, I suggest that you increase your evaluation by five stars for each evaluation at a nominal price. If you are interested, please leave a message here or on WhatsApp...