
My daughter and I have been coming here for over two years. She is not a student at North Dallas High but has to catch the bus there to go to her high school because she is in the IB Program. I drop her off about 30 minutes before (for the most) her bus runs every morning due to me having to be at work early. We have been doing this for over a year now. I always felt she was safe because she could sit in the coffee shop and do homework, read, etc. Especially because it’s dark still sometimes or it’s cold and rainy. We go in a few weeks ago and I’m buying coffee for her and myself. After I pay I’m told students can no longer sit in their establishment even if they are paying customers. My daughter is not a trouble maker and usually always purchases something. But to say we will take your money but you can’t sit in here is wrong. When I drop her off the shop is usually pretty empty so again I don’t know what is the issue. I really did like the shop but it’s hard to spend money there when you’re saying my money is only good to a certain extent.
Update As I said before in my prior message, My daughter is not there at the peak hours she’s there between 7:00am-7:30am if that. When I drop her off the shop never has more than 5 customers in it and that number is pushing it. She can’t hang around because she is not a student at North Dallas and has to catch a bus to her school. All students aren’t the same but again if you feel it’s right to take a customer’s money and tell them that they aren’t allowed to stay in a place that they purchased something from then shame on you. I don’t support what you’re doing in any shape, form, or fashion. So no need to...
Read moreNice atmosphere and place to plug in. However… portions of any beverage is super small, even the size large. They are not as pictured on the website either. Each time I have ordered the same latte, it’s different. Not matter if I say to go or for here, it’s either in a porcelain cup with or without whip cream no matter if I specify- no one even asks. Or it’s in a plastic cup with or without, when no one asks. Their large drinks are a disappointment altogether for their prices because they are small cups. Especially compared to Starbucks (small, large, extra large as a comparison) They also round up their own tips. I just noticed this today. This has happened on each purchase when ai went back to review. Staff are nice of course but I can’t agree with these high prices and inconsistency in orders along with the purchases being absolutely nothing like their photos. It makes it worth it to spend $.50 cent more and get an actual large drink of my choice at Starbucks that will be prepared the same way each time.lastly, I signed up for their rewards on my second purchase because I noticed they had an option to do so (they never mentioned) but each purchase after that, the cashier zooms by the part whenever ai enter phone number to collect rewards and so it doesn’t count toward the reward. So at this point, I would have had a free drink to get with the rewards from my purchases but I don’t. If they were a little less stoic in their service and more attentive- I don’t think this...
Read moreRead more!!!!First Visit!!!! Came to this location based on an advertisement for a writer's event posted online for 8/10. I was clearly lost and looked to staff for assistance. They were not as helpful or pleasant as I would expect for the area. I think it is a version of Starbucks or even in what makes business great, especially for businesses that are new. Its Simple ====== Service. I inquired with a young lady with glasses who i believe were with 2 other males. She was quite rude and unpleasant when I asked if there was an event there. She was loud and rude in advising if there is an event they wouldn't know because they dont have meeting spaces. It was not pleasant. It made me feel unappreciated and undervalued. You never know who is visiting, and SERVICE makes the difference. I got up for the restroom, and it still felt like stale service, The people who posted never showed but totally not worth coming near downtown for. The almond butter banana nut bread/toast was okay. There were nats flying, and the seats were worn out. There was little space between seating and tables. A bigger guy sat in the table next to me. I had to exit the circle booth on the other side to exit. Overall,...