Starbucks — Restaurant in Dallas

This location was closed for a while (assumingly for a remodel or something similar), so I was excited to visit after learning it was open again. Before the remodel, I enjoyed this place since they didn't have a drive-thru, so it was a lot easier to order a drink and get it quick with really good service since they could focus on only customers in front of them.

What I was NOT excited about was the huge change in demeanor, attitude, skill and professionality of the staff. With 3 people working, and 3 customers in the store, it took me more than 5 minutes to order and another 10 for my drink. Then, when it was made wrong and pointed out, one of the employees rolled her eyes before taking my drink, looking at it, realizing she made it wrong, and making a new one without any words shared. Finally, when I did get what I thought was my correct drinks, I started noticing a strange taste as I finished my drive into work. I can't confirm what the flavor was, but after giving the drink a swirl I'm confident that whatever container she used to shake my drink (a strawberry refresher), was also used to swirl some other tea or drink from the very bitter taste associated. (That or the actual base of the drink had expired, which I guess could be plausible too.)

With so many other Starbucks in the neighborhood, I think I'll just keep pretending this one is closed and go back to the new locations I've been...

I used to go to this location a lot, but the inconsistency quality of the drinks is just too much. It doesn't matter what iced coffee you get, they all now seem to taste the same. For example, today I stopped at this location due to the NWH location had no expresso. I ordered the Iced Toasted Vanilla Oatmilk Shaken Expresso. Right when I saw I knew it was wrong, very creamy white from way to much milk, so much ice that it was hard to drink due to ice was not letting drink go through hole and no taste of expresso. So disappointing....

11/16/2023 I decided to give this location another try since they reopened. I ordered iced honey almond milk flat white with a pump of chai. This is something I have ordered several times at other locations. I knew it was wrong when I walked it and saw it sitting on the counter. It was just brown watery, didn’t have the milky look nor did it have the syrup sitting at the bottom. I still tried it and i remembered why I stopped coming to this location. So basically I paid 8 dollars for plain ice and watered down coffee....

Well I drove completely out of the way for this location because of the set up and staff but i guess they were not present today. I ordered my latte and cheese danish but only to be given in a sealed bag, not asked to be warmed up. I know its not homemade but still a good pastry. Then my drink is just placed on the counter without any notice. They didn't ask my name so I'd figured they'd at least shout the order. Nope. Then I ask the barista but he's too busy talking to another employee so after saying excuse me sir twice , I loudly said "barista?!" That got his attention and I asked if this was my drink, I didnt want to touch another customers order. He just read what it was then went back to talking to the other employee. I KNOW, 1ST world problems, but I thought this location was one of the good ones, at least it used to be. And yes instead of soy milk i was given regular milk, those that drink soy can tell right away. Yes they were annoyed to have to remake it they way...