If I could rate lower I would I literally get the same drinks everyday for at least 6 years I went to this location only because rayzor ranch was out of blonde roast my drink was half empty , the employee said they changed the rules , "OK can u fill my drinks for today and I won't be back " CINDY the manager comes and tells me that yes they have changed the rules , well if I can order my drink off the menu and on the app why do I need to order as a signature drink ? I pay the extra for the add one I ask for ? Horrible horrible customer service not only was cindy very rude she had a very poor attitude if u hate ur job quit ! No need in starting everyone else's day bad :( they would have been better staying at the other location if they lost all there good staff these people are...
Read moreUnfortunately the last five or six times that I have come to this location they've been out of a ton of stuff and the cashiers act like they don't know what's going on. The mobile app was not working this morning so I walked in of course they were out of the drink I wanted as usual LOL so I started to make a different order I wanted to use my points for the discounted drink. So they scan my gift card take the money off of that card and then turn around and say that I still owe $6 in like 50 cents so I didn't actually get one of the drinks for free like I was supposed to. The lady manager did absolutely nothing to fix it she didn't even try. She tried to tell me that the prices went up but couldn't explain to me why I was paying five more dollars than I was...
Read moreThis particular Starbucks is not a cozy place to go and sit. The floor is dirty from many coffee buyers dripping, on the way out the door. (As well as the outside concrete) The glass doors have a lot of hand prints as well. I sat outside with my soggy breakfast sandwich, the tables were so dirty I went inside to ask for a little water to clean. They said they would send somebody out which they did not. I took a napkin to the bathroom, got some water wiped my own table. Then I noticed inside someone was cleaning the tables. Big space and everything they received from the delivery truck just sat inside the front door. Last time I’ll go there. But they seem to be serving a lot of coffee through the drive-through. Maybe that’s why housekeeping...
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