Let me preface with this, we have all worked in the service industry and have extreme patience when it comes to this. Poor customer service here! The Manager could've cared less. Came for a simulator booth reservation we called and made for 6/9 @ 7:00pm. We were told upon walking in that our table had been given to a previously angry group that wanted to watch the hockey game on a big screen. We sympathized for the mix up and said we would come back an hour and half later approx 830pm. The manager apologized and initially seemed very nice, offering a first round of drinks on him and seemingly apologetic. I also would like to add that we originally made this res for 6 people, unfortunately the other 3 had kids and were unable to make the later reservation time. We had to call and cancel on them due to the inconvenience despite us traveling from jersey and hoping to see them. The game was not over when we came back so, again, we accommodated and agreed to wait at a table with some drinks and food. The server was a nice kid. The manager then came over when the game was over and asked if we "still wanted the simulator" as if we hadn't planned our whole night around it since we had previously been and enjoyed it. We finally get in to the simulator, it didn't work, were checked on 10 minutes later by server, possible attempt to fix it— I guess? The manager was sitting down enjoying his soda the whole time. The issue was not resolved we said we can just leave at this point since it had been 915pm at the time and our original res was 7pm. The manager showed no sympathy and said “have a good night” on our way out. Not once did he come back and check on us or offer any kind of compensation for the entire inconvenience. We were extremely nice and patient the entire time, we even prefaced this situation with “the ones that complain always get what they want” since we all have worked in the service industry and still do, we completely understood their point of view. We thought being kind would’ve went somewhere. This place should really find someone better to run the place. 0/10 would recommend now I know just to throw a fit next time to get what we want, Hostess, Tori, was a sweetheart and incredibly sympathetic hope she finds...
Read moreMy honest review is that this is ranked in the top 3 worst foods I've ever had. Here is my experience. We went in on a Sunday on a day that both the Broncos and Rockies were playing, so it was expected to be jammed packed in there. What I found interesting though was that when we entered, along with about 5 other families, they told us there is no more seating and walked away. I expected this to follow with, "I can add you to the waiting list," but it was almost as if they were not going to sit anymore period.
We proceeded to walk upstairs where they said was open seating. We found a table but we were unable to sit in it because it seated 4 and not 2, which I understand. She found us a high top and we were seated but the table was rocking the entire times.
Our server was a doll. She was kind, professional, and I know she was busting her butt making sure she took care of everyone so I knew it would be a hot minute before we got anything. We ordered the pineapple fritz, a beer, chips and queso, Korean BBQ wings and the harvest salad. The pineapple drink had way too much ginger. The queso and wings came out approximately 30 minutes after we ordered. The queso was ice cold so I asked our server if it can be reheated. She said she would send me another one. The one one arrived, and it was also cold. I didn't say anything after that. The wings were giving raw vibes. There was no crisp to them at all, they were cold, the skin was soggy and tasted raw, and the inside didn't look fully cooked. I couldn't eat them at all but I didn't want to complain. After about 20 minutes my husband still didn't get his salad. The server then comes and says "we are out of vinaigrette, did you want blue cheese or ranch instead?" We said no and asked that it just be removed. Just minutes later a lady comes with the salad and the vinaigrette, which to be honest was about the only good thing there. We left as soon as we could get out of there and realized it was the the biggest wast of money. I assume that with all these great reviews, we unfortunately just happen to try them on one of their busiest days and got queso that they never even bothered to heat up and half cooked and rushed wings. I will...
Read moreAre you looking for the ultimate sports haven in Denver? Look no further than Tom’s Watch Bar! With multiple TVs showing all your favorite teams, you’ll never miss a game.
We were ready to pair our favorite sports moments with Tom’s delicious food and drinks. We arrived and were sat in the main dining room. There were TVs throughout the bar so no matter where we sat, each of us had clear views of the game. Cory our server had great recommendations and was attentive to the table.
Tom’s had several beers on tap and in bottles & cans. The Blue Moon Belgian White was an American Ale from Golden, CO. The Blue Moon was a light, refreshing beer with some citrus.
We had some cocktails to get our game buzz going. The Party Starter was made with a double dose of Tom’s ‘Rita with hibiscus, bombed with a Red Bull® Red Edition.
The Espresso Martini was made with Absolut Vanilia Vodka and coffee shaken with coffee liqueur.
The Blue Crus was made with Cruzan Lime Rum and Sprite mixed with Blue Raspberry, served with lime & a cherry.
The Spinach Artichoke Dip was a creamy blend of spinach, artichokes, and cheese, served with fresh tortilla chips.
Tom's Famous Prime Rib Dip was made with shaved prime rib, Havarti cheese, and horseradish cream on a toasted brioche roll with a side of demi-glace & served with a choice of seasoned fries or tots. This sandwich was delicious. The shaved prime rib had a rich, beefy taste complemented by the creamy texture and a mild, buttery flavor of the Havarti. The horseradish cream brought a great sharp, sinus-clearing tang that cut through the richness of the meat & cheese. This sandwich was delicious.
The Crispy Chicken & Cornbread Pancake was made with sweet cornbread pancake topped with premium hand-battered chicken tenders, served with honey butter and maple syrup. The cornbread pancake provided a sweet base to the savory, crispy chick tenders.
The Jumbo Buffalo Wings were 8 jumbo wings served with fresh carrots, celery, and choice of ranch or blue cheese. The wings were large & generously coated in spicy, tangy...
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