UPDATE: Raised to 3 stars for 2 reasons. They actually did answer the phone (and that is rare, right? lol)...and they responded to this review immediately. So, kudos for that.
ORIGINAL REVIEW: Chocolates are very good. Delivery and cost are horrible.
Bought 4 different brands of premier chocolates at the same time. 3 weeks before Christmas. Bon Bon Bon was the only one that charged me $50 extra for the delivery. That was fine, I was paying for expensive chocolate anyway. The other 3 brands Didn't charge those delivery costs. The other 3 brands all were delivered 2 weeks before Christmas. Bon Bon Bon promised pre-christmas delivery and I paid $50 for it. They were delivered the week after christmas. I called them the week before because I had gotten my other chocolates but not theirs. They had no clue what was going on or what the status of the order was. The girl was especially annoying. "These are amazing, you're going to love them, I talked to shipping manager and he's aware. This is all going to be awesome!" Seriously, that's exactly what she said.
I don't need bubble headed kiddie talk being blown up my derrier...I need my chocolates delivered when you said you were going to deliver them. lol.
Great chocolate. Maybe the best out of the 4 I bought. Company in serious need of decent managers. Doesn't seem to have a clue how to run a business or what customer service is... but they sure can make good chocolate. If you see it somewhere, buy it. If you're ordering...
Read moreWe pulled up on a Sunday ready to check this place out, but for some reason there was a sign on the door saying “Be back in 10 minutes.” We waited, and eventually a guy came and opened up. I’m guessing he was working solo, but when you’ve got a full day and you’re standing outside a shop that should be open, it’s not the funnest way to start.
Once inside, though, the vibe shifted. The shop had multiple chocolate selections, so we grabbed a six-pack and went with one of each flavor since it was our first time here. I also loved some of the other quirky products — chocolates shaped like floppy disks and clever giftable items with witty sayings that almost tempted us into impulse buying.
The guy behind the counter was super friendly and helped package everything nicely. That said, I’ll never understand tipping culture at candy shops — why does every checkout system now prompt you for a tip?
The space itself was very cute and inviting. There’s a lot of open room toward the back, but I’m guessing that’s reserved for production.
Now, the bonbons themselves? Fantastic. Presentation is stellar, flavors are fun, and it’s definitely something I’d buy again as a special treat or gift. But here’s the rub — the price. For what you get, it feels like a splurge. I’d gladly hand over five stars if it weren’t for the sticker shock.
Overall: A great spot with creative chocolates, friendly staff, and a cool vibe — just be ready to pay for...
Read moreVery fast and courteous service! Parking was a bit of a challenge, however there is nearby parking available. Thier packaging is one of the most unique and sturdy I have ever seen. I got 12 in a box and that has to be some of the best packaging ever. Now for the tasting, very nice job, very delicious! I saw posts saying it was not great and just sweet. I think some flavors are less prominent and if you get one that has that it may get lost and just taste sweet. So for me I got 7 different kinds and all were very good, the only exception was the cinnamon bun one, the only reason I say that is the description said cinnamon caramel and the "caramel" was watery thin. If caramel is interacting with other ingredients because of it's hygroscopic characteristics I suggest separating filling from caramel by painting coconut oil on the top of the caramel, cinnamon flavorwas on point though. The rose and thorn was flipping amazing, I love the taste of rose and hate when you can't taste it, job well done. Lemon bar tasted exactly like a lemon bar, not lemon meringue, a lemon bar. Passion fruit was used well in thier application, it can overpower and it did not do so. Overall OUTSTANDING job. When I am back in Detroit I will definitely be stopping by for round two!! Highly recommend...
Read more