Pickwick Restaurant & Pub — Restaurant in Duluth

To begin, the 3 and a half surprise service fee was extremely unnecessary and was apparently a price increase under the guise of an extra expense we created. Was highly unexpected and was very disheartening to the overall enjoyment of your restaurant experience. Our server was amazing and the food was very good but slightly overpriced. Love the environment ,however, a certain Draco Malfoy edge boy almost ruined our entire experience. When we entered the establishment, we were “greeted” by a taller blonde host who kind of reminded us of Draco Malfoy. He quietly asked us if we wanted to sit in the upstairs or downstairs of the restaurant. He was very quiet to hear so we politely asked him if he could repeat what he said. He began to give us attitude and stayed quiet like before. We aren’t old people with hearing loss so we were confused why he was so quiet. He then rudely brought us to our table whilst saying nothing. There was another host who was relatively polite but left us in the dark and allowed the blonde host to treat us with crassness and disrespect. I want to give him the benefit of the doubt as he could have been having a bad day but his attitude as a host almost made us not want to return. My friend said it was the worst host experience he had ever has and it almost made him want to walk out. Overall, the experience was very good but the slytherin guy...

Our family had not been to dinner the Pickwick in years. We chose returning to this establishment for the 5* ambiance, quality of service and preparation/presentation of the dinner. Our immediate experience was definitely not the upscale restaurant we remembered. Our family of 9, one in a wheelchair, was seated in the bar at a high top table, although we were willing to wait for a table to open up in one of the other diningrooms. Our seating area was extremely noisy. Rock and roll music blasted above us thru the speakers. We had planned for a more intimate dinner together with the ability to converse not just with our family but with our guests from Sweden. Our food was just ‘ok’. No one checked to see if we needed anything nor asked how our food was. Because of where our group was seated, we chose not to order what we had planned on and what the Pickwick has been noted for; steak and lobster. Instead, because it was easier, it was cheeseburgers…meh. Our server was quite busy. We felt bad asking for refills on our water while waiting for our burgers. We asked others whom were serving meals to other bar tables and they replied that they would tell our server. As soon as we were seated in the bar area, we noted that tables were opening up in the other diningrooms. Indeed, times have certainly changed and the quality of service and presentation as we knew...

I ate here years ago--I remember the different rooms and the lake view. It was a nice experience back then so I thought I would try it again with my family (I also remember they had a drinking glass for beer that was shaped like a boot, but that's a different story). We ordered some simple food, chicken strips for the kids, a Reuben, and their signature Pepper Burger (which is deep fried and juicy). We also ordered the onion rings. First up, the service was great--the waiter was spot on about getting us whatever we wanted, so A+ effort there. Our main dishes were also great, of course it's hard to screw up chicken strips. The Reuben was more ground up than others so it was easier to eat which was nice. The Pepper Burger was like a juicy Lucy burger and served about medium (waiter never asked how I wanted it, but it was exactly how I wanted it). It was spicy, but not overly spicy, but probably spicy for the average Scandinavian (which I am not). The only two downsides: the onion rings were served thick and the batter coating was not flavorful at all. The other downside was the ranch dressing with the rings and strips--again, not very flavorful, almost like mild mayo. The price was about $63, but you can...