The Greenery Café & Bakery — Restaurant in Duluth

Would like to be able to give them ZERO stars! This is an over priced, out of the way place to go to.. It's mainly there for the Holiday Inn guests or people that may work at or visit other places inside the Skywalk... The worst unaccommodating staff. I was literally assaulted by one of their employees, the front counters order taker literally put hands on me over a cup of ice!!!! I was also 8 months pregnant at this time!! Should have pressed charges. But the hotel staff and The Greenery staff did absolutely NOTHING in this event. Which in the customer service world is HIGHLY unheard of and is EXTREMELY unacceptable!! I think they may have gotten rid of the lady that did this to me.. But no way to know for sure.. As they told me nothing except for at the time that if I had a problem with it then I needed to contact the police... Which I would have but my phone was dead and I didn't have a charger at the time...they never offered any apology or accommodation to help fix that outrageous situation which makes me first ill and makes my jaw drop to the floor! I've worked in customer service jobs for a long time and I never seen anything like this... Never seen a situation so bad handled even WORSE!! Its just an all around stay away from this place type of sad excuse for a company still...

My friend just came home crying and sobbing because of how the staff here treated xer. They talked over xer and stole 7$ and refused to produce documentation of it or even produce a refund receipt for it.

Xi asked for a manager twice and was, over a dozen times, talked over and yelled at by the cashier to eat the 7$ without documentation. Refusing to get a manager and continuing to raise their voice and escalate further. Then they called security on xer, and lied about what was happening.

And worse of all, they repeatedly force-gendered xer despite being informed each time that xi is not a sir or a he.

This location and this hotel and this cafe are thoroughly on my bigots list. I will NEVER be attending this location, my friends will be hearing about what happened at this location, and xi absolutely will never be coming back again!

You all should be ashamed...

Avoid at all costs. I ordered an Italian sub. It was $12. It is literally 5 and 1/2 inches long. See picture. Are you guys kidding me? My wife got a bagel sandwich. It was not even a regular sized bagel. It was a mini with 1 strip of bacon and one egg.

We asked the staff what was going on and the answered that the costs of things are going up? Personally I think it is more of a rip off and they are using this as an excuse. They had a chance to correct this issue but chose not to...

Regardless googlers... You have been warned! Use this info as you wish., We will never be back to Duluth. This was the topper on a horrible few days in that city. We will never return nor recommend anyone ever visit that...