Wendy's — Restaurant in Fairborn

5 stars for the two ladies working on July 3rd at 11PM. They were clearly understaffed and overworked and were out of many things as the truck just arrived but blocked their access. They still managed to get some people's orders within a few minutes including mine. I had the last order of apple bites for $1.79 and it did not taste fresh at all, highly not recommended, just no. Tastes like tons of preservatives. Go buy a real apple, it will be better for you. The junior bacon cheeseburger was delicious and the ingredients were fresh and really pooped. This location is more expensive I assume due to its proximity to the Wright State University campus.

2 stars for the people stuck working the July 4th 8AM shift, could be related to holiday. One of the doors was locked. The inside had a big spill but the door near the spill is unlocked but the other side was not. Interesting. They pretended that my order was not received for 20 minutes. I had to go inside and they magically found my order that just showed up. I doubt this claim because it worked like a charm the night before and everywhere else. I suspect it's due to all the complaints about having people sit around idle for 15 minutes that they are now saying they don't receive the orders anymore as a defensive tactic. Whatever the reason food was fresh and good. Don't expect to come here and get your food...

I had a fairly good experience here the last time I went. This wendy's was placed under new management sometime this past few months and boy what a difference! I have had terrible experiences here in the past, but as mentioned the last time I went it was decent. I have a habit of going through the drive thru, as this place is right close to my house and makes an easy stop for dinner when I or my wife don't feel like cooking. Unfortunately, though we loved Wendy's, this particular location always had something go terribly wrong. First it was putting extra pickles onto my wife's sandwich after her adamant portrayal of how much she hated pickles. Second was cold fries that were still cold upon replacement request. Third was the wrong order entirely. Fourth was being out of almost every drink in the house... The list goes on. However, we decided to give them another shot this past week and the new management has definitely whipped them into shape. The Only complaint I had was that they were out of sprite at 6 pm on a Friday night... Little bit bad on the ordering there... Will definitely be returning, as Wendy's is by far our favorite place and this last visit finally redeemed their terrible track record. Thank you very much for fixing all...

I went there tonight and ordered a meal and had 400+ points that I redeemed to use towards my large fry. For whatever reason, the app wasn't working and the lady that helped me, didn't catch her name, but she was white, missing teeth and very unapproachable. Instead of taking my large fry off, bc she could clearly see the app as she had my phone ans that reward wasn't working, she just wanted to discount my order. The "discount" was less than a dollar and my points would have taken off 4$. So when i went to question it, she threw her hands up and started yelling "don't argue with me about it, the app isn't working" while still holding my card. As I went to say my response to her TERRIBLE resolution, she tried to slam the window closed while I was still talking, I pointed out my card was still in her hand and she had the audacity to throw my card at me through my window and slam the window closed. So I go to a different location 2 miles away and USED MY APP WITH NO PROBLEM. This lady is terrible and needs fired. No customer service and is giving Wendy's a bad look and lost money tonight, I will never be going back to this location and will ensure I tell everyone I know...