I special ordered cupcakes to match dresses for a significant prom related event. I had requested a noon pick-up time the day of the occasion. I had the ability to leave work at 11:30am so I went to pick up the desserts with the hope they would have been done early. Upon learning they weren’t ready from the owner, I expressed disappointment. Her demeanor quickly changed to an incredibly rude tone oozing with pretentiousness at the fact that it wasn’t noon yet. Her curt and unfriendly body language also spoke volumes as to the unacceptable level of disrespect the owner was willing to subject a customer to. In the meantime, I did run another errand to allow the last cupcake to be completed. Bottom line - quality customer service exuding courtesy trumps whether the clock says 11:40 or 12:00. No excuses. I will never be back nor will I recommend it to others. Not only was I disappointed in the owner’s unprofessionalism, I was unimpressed with the substandard product. Please see the pic of the cupcake that was supposed to be completed and represent a black prom dress. This picture is proof of the obvious inadequacy/attitude. Fargo-Moorhead has many wonderful options for custom desserts. I highly recommend exploring Nicole’s Fine Pastries, Nothing Bundt Cakes, Insomnia Cookies … and Jen’s Bakery on Timber Pkwy in south Fargo is an...
Read moreI ordered 5 cheesecakes and 1 cupcake for my sisters birthday, I ordered them online early with delivery from the Fargo, ND location. They were to be delivered today. I got a text message around 0930 that DoorDash had picked up the order and it would be delivered at 0952. The delivery never happened and around noon got another text saying the order had been cancelled. Tried to call and text the numbers these texts came from and numbers were not in service. Called Gigi’s and they told me they gave the order to door dash and after that it wasn’t their problem, I needed to get a refund from door dash on my own. They are the ones who use this service for their deliveries and expect their customers who paid them to just deal with it. I can’t even believe a company treats their customers this way, these cupcakes are very expensive and when they are ordered as a gift it’s even worse. They didn’t even offer to make it right and send a new order out, so needless to say my sister did not get her birthday gift from me. This company is as low...
Read moreIt is very very pretty and very delightful to look at, but does it taste good? Yes, it is VERY SWEET but that doesn’t equate as good. For cheesecake option, it doesn’t take like cheese-cake but rather a “rundown buttercream” put in a cupcake cup and freeze it. The bottom crust is very thin which is very stingy for the price of it. $5.50 for regular ones and $6.50 for the dubai cheesecake. It is not too bad if it’s worth it. It is just veryyyyyyu sweet, less cream and pure sugar. One bite to two bites, you’re done. It froze very quickly which means it has a lot of butter. Idk, it is just not worth it.
If I would like to buy some deserts to show off with my white friends, I’d buy this. But even them have said it is too sweet, and I would agree. It is still very bougie tho but I hope ya’ll make cupcakes, and cheesecake that is leaning more onto “creamyyy” rather than pure sweet sugar butter-texture like cheesecake. I will just freeze them and use them as my sweetener of my french...
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