Blue Island Sushi & Roll — Restaurant in Federal Way

UPDATE:

Ahhh... sad to say the quality went down the hill since I visited two years ago. I must say, their seared salmon stayed consistent but the overall ambiance of the restaurant, some sushi quality and taste has gone down.

Entered the restaurant at 8pm and first thing I noticed was inside the restaurant was very warm. Outside was way cooler than inside making the eating experience not so pleasant. It also appears that half the dining area is utilized for storage and the other half for customers to eat. We ordered:

Seared Salmon, which was still pretty good but for sure other places are better.

Chicken karaage was not karaage. It was literally batter and chicken and deep fried. Nothing too special or seasoning to it.

Baked scallops, was good but way too much mayo. Drenched.

Spicy mayo cost an extra dollar per order. You know a restaurant is not doing so well when they are nickel and dining on spicy mayo...

Overall experience was mediocre. Dining area was too warm, food was mediocre, service was phenomenal tho.

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I must say the seared salmon nigiri is very very good. The fish is big and yummy. Just one small negative I must say is there is a bit too much soy sauce (or whatever sauce) on the rice. Besides that, amazing. Best I had in WA!

Also had baked salmon and baked scallop was amazingly good. Just a lot more cream cheese than I expected. Still yummy.

Everything was delicious. Definitely recommend this place.

Service was slow when I was there on Thursday. Probably because I dined in 10 mins after they opened? Not fully staffed yet? Tho there were two other parties dined in at the same time as me and just one waiter at the time. All in...

If I could give this joke of a restaurant a zero I would. Server was extremely rude and short when we tried to order off of the menu. Why would a place have something on the menu that they will not serve? We were surprised at the server saying they are not making it and with no explanation he walked away and seemed to hold a vendetta against us for the rest of our meal. We were completely ignored even with obviously empty drinks and the server passing us to check up on parties next to us who sat after we did. In between us being checked up on he managed to take 3 orders for food and deliver them, refill their drinks, while I was next to them with an empty cup. Split their bill, take their payment. Already disappointed with this experience I overheard the couple next to us find a bug in their drink, already looking for a manager I waited to see if one would come by and attend that situation but that never happened. After finally having the check dropped and ignored for another 10 minutes I finally asked to speak to a manager to explain the horrible experience, but it was just icing on the cake. The manager sounded annoyed with us for complaining about the experience and like we were wasting her time. Gave a general and empty apology and walked away without offering anything to show they valued our business. The food portion was pathetic and nothing was fresh. Unless you Get off blowing your money on Mediocre food, with the hope of finding bugs in it and receiving horrible treatment do not give this...

ALL CONSIDERING THIS PLACE PLEASE READ THIS REVIEW

My first visit here was in 2007. The sushi was priced well and the quality was as good as conveyor belt sushi could get. My father and I could eat our fill and our bill was under $20.00. My most recent visit made me realize how much a tough economy has affected this restaurant. The prices went up (which I understand is due to a declining dollar) but the quality also seemed to dwindle. Where ordering food, not in current circulation, was fast and easy before it now takes more time and it seems you are encouraged to eat what they put on the conveyor belt which can be summed up by "101 california roll variations." They used to have special items... no longer. The service has mostly been decent and a few employees that have been there for a long time are consistently kind and courteous, however, they have told me any tips left on the receipt (via debit/credit card) gets given to the owner and then they are paid out on their paycheck which never comes out to what they actually earned. I have traveled all over Asia and know it is customary for any gratuity to be given to the owner. Well this is the US and we leave tips based off the individual's service. For this reason, I put cash in their aprons so they are compensated for a job well done.

ADVICE TO MANAGEMENT: Bring BIS&R back to what made it one of the favourite sushi spots in the Federal Way. Shore up your...