DaVita Federal Way Community Dialysis Center — Local services in Federal Way

Couldn't get backup caregiver trained. Patient switched to hemo dialysis. Couldn't sit with him so we were talking on phone. He started coughing and having an extremely hard time breathing. All I could do was listen to him struggle. Finally someone came to check on him. They treat their patients as if there only problem is with their kidneys. My husband had many medical problems long before kidney problems. He has had sinus problems for years. The VA stopped counting his disabling conditions at 400% since they only pay 100%. This was years before the kidney issues. For them to ignore his breathing issues could have been life threatening. They did finally come check on him and gave him some oxygen. Listening to a love one struggle and not being able to help is very frightening. These patients are not just dialysis patients. Many had medical issues long before kidney failure. Watch out for your love ones. Make sure all their medical needs are being met and not just the ones DaVita...

Horrible joke for phone service!! These are people's lives you are messing with!!!! I called regarding my mother and the 1st number was to a person whom was a switch board operater who was nice . she gave the real number for the facility. After jumping through that hoop, for no reason I did reach out and was transferred to the receptionist ext which was just a bunch of static for a vm?? I called two times thinking "there's no way this facility is this bad", but I was wrong!!!! Remember, if people need help it's your responseabiity as a heatlh facility to provide a person in office one can speak with. Please for the sake of the community do better!! It's your job. Shame...

My son is a patient there now when he call them that he was is reallysickand was going to the ER they wanted to which hospital he was going to so they call them to see if he really was going. I feel like they don't have the right to call them. Also he are always getting severe migraines every time he is there. He is being ridiculed by them...