This was supposed to be a much needed date night, and we were looking forward to spending some quiet quality time together. There were things we wanted to talk about over dinner. That didn’t happen. Our server, Darla, recognized my date as someone she knew years ago, and decided to take the opportunity to fill him in on every detail of her life for the last several years. She shared that she was on a journey, and explained where she felt that journey was taking her in life. She told us all about the trauma she has endured throughout her life, and how now that her children are grown, it’s time for life to be all about her. She told us about her daughter’s wedding in Mexico and how many guests were in attendance, and that the happy couple is currently honeymooning in Bora Bora. We learned that her son is a real estate agent, but is currently a manager at Mellow Mushroom. So much for quiet quality time. Don’t get me wrong. I appreciate a server who checks in on their guests periodically throughout the meal. What I don’t appreciate are excessively frequent, unsolicited interruptions to discuss the server’s personal life. We were trying to enjoy dinner and each other’s company, but it felt more like a party of three, as even while we were eating, she just kept interrupting our evening and sharing stories and photographs of her children. Ironically, I was trying not to be rude, by eating while she was talking (I was raised to give someone my attention when they are speaking) so my food did not stay hot for long, and therefore was not enjoyable. She was so self absorbed that she had no regard whatsoever for boundaries. It took everything I had in me to keep my mouth shut. But again, I was trying not to be rude… Darla seems like a very nice person. It sounds like she has had some ups and downs in her lifetime, and I respect that. And I’m sure my date appreciated a warm hello from her. But intruding on our date night, and not being at all mindful of the situation, was unacceptably rude and unprofessional. I usually enjoy AppleBee’s, but tonight’s experience was nothing short of...
Read moreMy sister, grandmother, aunt, and my self went in today and saw that they had a lunch deal. When our food was brought out it was full sized meals so we were excited Because we hadn’t had it before and didn’t think to ask about it. When our ticket was brought it was over $70 when it should have been $40 because of the lunch deal. We asked our waitress nicely About it and she went to take care of it. She came back a few minutes later and said that the deal was only Monday-Friday (this was a Saturday) but we were not told that and didn’t see it. The waitress even said that she wasn’t paying attention when we said we wanted the lunch deal. We said we couldn’t afford $70 and weren’t expecting that. She got her manager. The manager took off some money but it was still going to be $60 for 4 people. We said we can’t do that. She wasn’t going to give us the deal we had thought we were getting. She then says there’s nothing she can do but we said we should have been told about it. My family was being very nice about it and even said we aren’t trying to be difficult but that’s a lot of money that we didn’t expect to be paying. So the manager rolls her eyes at us crumbles the ticket and tells us to just leave. Very rude and not helpful. We would have paid the lunch special that we thought we were getting but she just kicked us out. I will not go to this...
Read moreWorst restaurant experience I’ve ever had! I am having surgery in 2 days and wasn’t going to be able to eat the whole following day. So I was really looking forward to the riblet platter as my last meal. ANYWAYS, after a 25 minute wait they slapped down a plate of nasty pulled pork in front of me!?! And it was cold!! Waitress tried telling me that’s how the riblets come. Ma’am, I’ve probably had these 50 times. They come on bones. After arguing with her for a few minutes, she told me she would have them remade right away and that ribs were an easy fix. Hahaha. So 20 minutes later, my wife was done eating and I went to speak to the manager. This very casually dressed(to say the least) lady slithered over to me and preceded to tell me how apparently I’ve never had the riblet platter because that’s how they come. She was extremely rude and told me to just leave if I didn’t want to wait any longer. Mind you, I’m now 45 minutes in with no food. Bad food. Bad service. Bad manager. I will never again come back and will make sure to talk bad about that location every chance I get. I have never complained before. The rudeness that I got from the staff was just...
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