Starbucks — Restaurant in Folsom

So far ordered 100s of coffees in a number of Starbucks and always felt all the baristas to be sweet and friendly . Yesterday was the first time I encountered a very rude barista ( not all of them - one thin short white lady and another bearded white man - the rest were a little alerted by their rudeness and came spoke softly like most Starbucks baristas I encountered so far ) . After waiting on my order for over 15 mins I went to just enquire if my order is made and someone picked up by mistake ( happened to me twice this year in crowded tourist Starbucks places ) or if it is in queue and I need to wait further . The response was “ u have to wait for your order - it will be there on counter unless someone picked it up “ - that was the exact thing I was asking her to check !! The way she told and her body language was so rude that I didn’t bother to ask her - and met with similar rudeness with a barista with beard . Another white young lady did chip in and sweetly answered .

P.S - on side note , Starbucks should really think about updating status of mobile orders with ( ordered-preparing -ready to pick ) like most...

Something odd happened. I ordered a drink using the points that I earned. All the baristas went to the back. And no one was starting on the order. It felt very odd. A few customers came in & they appear started on their drinks. I am still waiting. My drink was made. The Barista held it in her hand....looking at me. I assumed it may be mine. I walked up & she explained that they had to ask about the espresso shots. Apparently they had went in the back to discuss my order. I was perplexed. Then I looked on the label. It said 12 shots of espresso. Oh my. It was a mix up. No wonder the baristas were looking at me. I only wanted 4 . Wasted my points. Off to another Starbucks because this drink is not consumable I guess. I was trying to order 12 pumps of Chia & 4 shots of espresso online with oat milk. But there was no option for oat milk. Moral of this elongated story: always ask the barista to repeat your order. I normally drink half & save the other half. I...

A standard Starbucks in terms of decor, drinks, and lighting.

Parking can be hard to find, as can indoor seating since it's in a popular shopping center - - there's lots of outdoor seating, though, which would be nice I warmer weather. It you can get a seat, it's an ok place for working, but it's not my favorite Starbucks for remote location work.

The one time I went, someone on staff played like an hour of Taylor Swift straight. I was going crazy...definitely off-brand from the usual SB music offerings.

They also have a problem with keeping their bathrooms stocked with toilet paper. It's a super popular location, so both times I've been there, the main bathroom (the one people can walk straight into) has been out of toilet paper. I notified the baristas both time, and both times, it took them a long time to attend to the issue, so people kept using a toilet...