We live in Cheyenne, so we aren’t in Fort Collins often. A few years ago I visited on my own and absolutely loved it, so I was excited to bring my family this time. Unfortunately, yesterday’s visit was the most disappointing poke experience we’ve had - and we get poke often.
My husband asked for chicken as his protein, not realizing that wasn’t an option for the bowls - that part is 100% our fault. He was debating switching to ramen or leaving for another place, because our son won’t eat anything other than chicken either. I asked if we could do the honey chicken bowl but served on poke instead of rice. We were told no. Throughout this, the worker seemed quite irritated. I then asked if we could order popcorn chicken and put it on the bowl instead, and was told yes, but the response came with a snicker and a brief disgusted look that made it feel like the request was a joke, when we were just trying to adapt and not waste the rice that was already in their bowls.
After bowls, we ordered Boba, which I had remembered being the best part of my last visit. This time, both Thai teas were flavorless. My child got a milk tea with strawberry, something he gets at every poke place, and he didn't even drink his. On top of that, my husband was still charged for a large poke bowl despite having zero protein on it. Since the primary difference in bowl sizes is the number of protein scoops, that charge makes no sense. He should have been charged for a small.
By the time the popcorn chicken finally came out of the kitchen, we were already halfway through eating and presented with a “sorry for the wait”. Neither my husband nor child liked it, saying it tasted odd, almost like cinnamon. In total, we spent about $70, and none of us left satisfied. This is especially disappointing because my first visit a few years ago was fantastic, which is the only reason we came back.
We left feeling like we wasted both our time and money.
(to note: I attempted to use the contact us form on their website rather than leave a public review, as I was primarily just leaving feedback, but the website would not let me message. On 3 different browsers, it just keeps saying "recaptcha failed". Can't even contact them directly regarding our...
Read moreOkay Ye's we see you!! Love real ramen so had to check this place out! We ordered a smorgasboard of food last night from here including regular tonkatsu ramen, wontons, egg rolls, and an egg waffle. The ramen broth was delicious and really hit the spot, I got the fried chicken and my friend got the pork. I generally don't get pork belly because I'm not a fan of the fattiness but this pork belly looked like it had a nice char to it/ was on the crispier side. The fried chicken was good and I'm glad they left it in crispy form for delivery not soggy. The broth is a little salty on its own but in combo with the noodles it was good. The noodles were a bit en masse (like one large clump) haha and loaded with bean sprouts. Don't get me wrong, I love bean sprouts but the ratio of noodle to beansprout was a bit much for my liking. The cilantro was not my favorite, not a big cilantro gal and it was pretty layered on. Otherwise felt the broth was quite good which is honestly the most important part of ramen imo! The apps, and egg waffle were both good!! They give you a very small amount of chili sauce but thankfully I always keep some on hand at home.The egg waffle was bomb but must be enjoyed while hot or re-air fry at home cuz it gets soggy if you let it sit. I felt like it needed some kind of topping, not sure what. I still ate the whole thing and went full food coma. Overall solid meal and we were quite happy with it! Next time I'd add an extra egg and maybe or try the Pork Tonkatsu or the...
Read moreOrdered a medium poke bowl with half sushi rice and half mixed greens as the base. The rice was pretty good. The "mixed greens" were iceberg lettuce.
The toppings were portioned out with the absolute minimum of each topping provided. The Masago was about 1/4tsp. I buy masago all the time, it's not that expensive, give us an actual spoonful of masago.
As I was choosing my toppings, mango, cucumber, edamame, STOP!!! Anything over 3 toppings costs extra! Seriously? Have you people ever seen a real poke bowl? A poke bowl is supposed to be so full that you can't stir it. I can understand the cost concerns with the tuna, salmon, shrimp, etc... Now the tomatoes are a bridge to far? I have to pay extra for my $15 lunch to add a couple sliced cherry tomatoes? Please stop charging for the basics. Those toppings are included at EVERY poke place I've ever been to. I've been to approximately 40 poke places around the world. The basic toppings like corn, edamame, tomatoes, onions, cucumbers, mango, pineapple, cabbage, etc... have always been included.
The included 2oz styrofoam cup of miso soup was good.
If someone wants a poke bowl constructed by a penny pincher, this is your place. Decent ingredients, decent service, decent atmosphere,...
Read more