I've never been to this location but I can already tell that the customer service is poor. I've been calling in to different locations to see if there are any openings since I'm looking for a first job and heard that Starbucks is a good place to start. I got on the phone with a woman (not sure if it was a manager or employee, but honestly I thought the question was pretty simple so I wouldn't have to ask for the manager) anyways she says "hello this is Starbucks I am (never caught her name)" and I said, "Good evening, I just have a quick question." I waited for her to say something or ask me what I needed and she said nothing so I continued, "Anyways, I'd like to know, are you guys hiring?" Rather than an answer she immediately hung up the phone, and it was extremely rude. This literally happened less that 20 minutes ago. I'd just like to add on by saying that it takes a lot to pick up the phone and ask these questions and disrespect from people makes it so...
Ā Ā Ā Read moreNot sure why all these negative reviews. petty reviews but I can tell you my personal experience I've been coming there over a year and the staff is amazing the atmosphere is always great I can tell you that the people coming in from outside is not the friendliest but the staff itself they do an amazing job and in fact so amazing that I've never been to a place where I literally walk in they greet Me NRA started on my order before I've even placed it yes they know what I get on a regular basis but that type of service is very hard to find nowadays so I'm giving these guys 10 Stars 5 on the review and five personally because Chloe. Stephanie. jay .Drew and the rest of the crew they're like a family to me and I can tell you if you have a problem or an issue they will fix it immediately these guys work very very hard and even work on holidays when they could be with...
Ā Ā Ā Read moreAs a Ccustomer Service Critic I review many coffee shops, products are important, but my thing is customer service. I can honestly say that in Fort Lauderdale and surrounding area this Starbucks has the best customer service Iāve seen in many years. Associates/employees are friendly, caring, and seemed to actually enjoy their job. I would welcome any vacation, visitor, and the locals to come to āStarbucksā at, 4854 N Federal Hwy, Fort Lauderdale, FL. You can order versus coffees and many other healthy drinks there's something for the whole family, food as well, and a Great atmosphere! You won't regret it!!
JAKE the SNAKE customer Service...
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