La Parisienne French Bistro — Restaurant in Frisco

I hope that despite the 4-star rating, that my review isn't overlooked. I want to start by complementing our server, Daisy. She couldn't have been more charming and professional. In this business, you either get hospitality, or you don't. She definitely gets it.

We had a 7:30 PM reservation and arrived on time. When we arrived, there were dueling large parties of teen girls celebrating. I was relieved to be seated on the opposite side of the dining room; however, we had no idea what was to come.

We took our time ordering. My husband had a glass of Bordeaux, and I had a cocktail. It was delicious, but it was served in a heart-shaped glass and garnished with baby's breath. As a 52-year-old man, I would have chosen another drink had I known about that glass.

We ordered the onion soup for our starter. It was fabulous. After soup, we ordered a Mediterranean salad. It was also fresh and delicious. We asked Daisy to split the salad in the kitchen, and despite her asking (I saw her instructions on the check), the chef refused. *Note to the chef, asking your guests to work is not hospitality. It wasn't like we were trying to save a buck.

I had Steak Frites, and my husband ordered the Boeuf Bourguignon. We shared a warm baguette with herb butter. Meals were really flavorful and nicely prepared. I was impressed. And then, THEY arrived.

A third large group of teen girls arrived. They came for dessert and were seated nearby.

By this time, the first two groups were screaming Happy Birthday and were challenging one to see who could be loudest. The third group began filming each other, giggling and screaming. They are kids having fun. But it became too much. Another family left a portion of their dessert tower. The girls went bananas and attacked it. Screeching and howling.

That was the atmosphere as I ate our entrees. Three groups totaling approximately 35 - 40 teen girls, all screeching and laughing during our meal. And not one manager asked them to calm down.

Entrees are gone, and we ordered dessert and coffee. One Napoleon, 4 macrons, and one cappuccino. I go to the restroom to wash my hands. It was vile. The sink area alone was enough to turn your stomach. There was some thick, yellow crust along the caulking of the sink. Above that was red or pink splatter all over the wall. I couldn't tell if it was blood or a drink. I closed my eyes and washed my hands quickly. I shudder to think of what the toilet looked like.

The best part is that they have one of those dopey signature sheets that the poor busboy has to sign when he cleans the bathroom. It was on or near the door, so I noticed that it was last attended at about 5:00 PM. It was now close to 9:00 PM. I have news for them. The grossness of that sink did not accumulate in four hours.

During dessert, the manager asked how things were going. I was honest about the girls and the restroom and said that if this was the clientele, we aren't coming back. He and Daisy assured us that wasn't the case. If this were my restaurant, I would never have booked these parties at the same time on a Saturday night. You must think of your other guests.

The manager was nice but didn't take responsibility. He blamed the busboy for the bathroom. Take down the bathroom cleaning log. It tells your guests that no one cleaned the bathroom in four hours. He blamed the yellow crust on a broken soap dispenser. He said the splatter was candle wax from an old candle. They removed the candle at some point but not the wax.

I loved the restaurant and food, and did I say that Daisy was fantastic?! I was highly disappointed in the atmosphere. This place is way too expensive to be overrun with screaming teenagers and a filthy restroom.

I'm sure people will call me a Karen or a Ken because I don't want to spend my money to babysit someone else's poorly behaved children.

Check total: $205.00 Tip: $45.00 Total: ...

Hands down some of the WORST service we've ever received at a restaurant. From walking in the weird entrance and being greeted by no one to waiting 30 minutes once we were seated just to get our tea (at a high tea we had pre-ordered), the service/staff was just so bad. Much of the staff seemed like demoralized zombies. When we were finally seated, I asked our 5th guest if he wanted the vegetarian option and the waiter overheard and said that wasn't possible because the service was pre-made per our reservation AND YET, it took a good 45 minutes plus to get our high tea food (read sandwiches and pastries) AND when it came it had pastries with raspberries, even though I specifically said in our reservation that one of our party had a food allergy to raspberries. So, they read my reservation enough to say we couldn't get the vegetarian option because we didn't specify it, but didn't read where I listed a food allergy? Hmmmm. This high tea was an expensive treat to our family and it was soooo disappointing. We have been to a different restaurant for high tea and the service was impeccable and our tea and food was constantly refilled. This was a one off. You got ONE type of tea each. You got one serving of each mini sandwich and pastry and when/if you wanted or needed more of anything, there was no staff around to ask, despite the fact that our table supposedly had two servers. We ordered a bottle of Prosecco and they didn't even put the extra in a chilled/iced wine bucket AND the service was so lacking, that we poured our refills. The tray/tower they brought the food on had little LED fairy lights but they hadn't turned them on...my daughter and I did it! Our table had a direct line-of-sight to the kitchen and we could see staff in their eating. Ugh! And circling back to when we walked in, there was no hostess to greet us and we stood around a good 5 minutes with no one there. We were just starting to think we were in the wrong place and started walking into the restaurant when she finally appeared. I have learned a valuable lesson and that is that I will NEVER again go to any restaurant that automatically adds a gratuity regardless of party size. La Parisienne adds 20% no matter party size and I firmly believe that is the reason the service was so poor. The servers didn't have to EARN anything. They got a $60+ tip while we were pouring our own drinks and waiting 30 minutes to get our tea...AT A HIGH TEA. HORRIBLE! One redeeming thing about our experience was the cute Instagramable decor...but still not worth the price! I DO...

The only nice thing I can say about this restaurant is that it was a beautiful space.

We were there to celebrate a Sweet 16 so there were many people arriving at different times but from the moment I arrived, the staff was dry and seemed very confused on the party arrangement. They suggested my 13 year old child and I “hang around” the bar until they figured out if they should seat us. Why would you suggest a child sit around a bar?!

Eventually they did seat us and that was all they did. It took about 25 min before anyone took a simple drink order.

During the wait for all the guest, a hostess sat a couple in the middle of the party. This was never supposed to happened at the party planner was told the entire section would be blocked off for only her guest. The mother of the birthday girl asked could they reseat the couple and even offered to buy them a drink for the inconvenience. The restaurant staff acted if they couldn’t move the couple and even afraid to ask higher management. Finally, the manager moved them back a table but it shouldn’t have ever happened.

Service or the lack there of! The entire party ordered a head of head from a menu that was provided to the planner. It wasn’t until they started bringing food out in spurts that guest were told “oh we don’t have that anymore”. No one ever informed the planner of this which now caused several of the guest to not receive food until over an hour after others. Remember this was a sweet 16 so there are many teens and children that didn’t eat until 9pm when they had arrived at 6pm.

Everything was so chaotic. It was very clear this establishment doesn’t know how to handle very large parties.

At the end of this whole fiasco, one of the staff kept bumping a guest’s chair. This server was asked to please stop and to be more mindful. This escalated quickly as a different guest someone got involved although it had nothing to do with them.

Instead of the manager and staff deescalating this properly, they laughed as the teens exited the building. This was a very traumatic experience for these girls. Could you imagine being treating so low, for no reason, on your 16th birthday?! A day where you should be treated as nothing less than a princess!

All that to say, I would never recommend this...