One of the worst experiences I've had with fast food staff ever. I had to reason to believe that I did not recieve my card back from this location (I had not gotten out of car since) & when approaching Essau De Leon who was working at the time he put words in my mouth saying I was accusing him of taking my card. (Which I did not I was asking if there was a chance I left it or he gave it to another customer) He was completely rude and out of line. Even if I had received my card back and I was the one to blame he completely mishandled the situation being rude and unhelpful. Just saying something along the lines of "No Ma'am I belive I gave it to you" would have done. But immediately accusing me of saying something I didn't say and being overall super rude just made the situation worse than it had to be. I 100% believe in treating Fast Food Workers fairly it's a tough job and I 100% understand how dumb and difficult people can be but in this case I feel like he was completely mishandling the situation making it something it's not and being overall rude and disrespectful. The Manager was also rude and unhelpful only chiming in once...
Read moreNeeds help and a refresh to the shore but nice food. Long waits, under staffed. If you order the family packs\meals you get fresh food. The seems to never have honey packs which is the whole point for my family. I thought I'd try a chicken sandwich and every was good but the chicken paddy. It was hard all around and only the middle was soft. I never thought I'd wish I went to KFC till that sandwich. There was only 3 workers at the time around 2:15pm and there seems to be very little communication between them. drive through lady seem to only care about drive through and left the other 2 to do everything else. Not once did someone greet us or the 6 other customers that came in. Staff needs to just say hi, we will be with you. A little greeting goes a long way. The lady next after me just left and was mad,...
Read moreIf I could give a zero I definitely would. The intercom was so low I could barely hear the person but when I got to the window I understood why I couldn't hear him is because he was basically whispering instead of speaking up. I arrived at 5 and was trying to order a fish sandwich but was told they didn't have any more so I decided on a chicken sandwich and a #4 but was told they were sold out of all sandwiches. How is that possible when it's the middle of the day? So I order the #1 for my husband and kept the #4. The food was ok nothing spectacular but the biscuits were hard, doughy and smelled super chemically and that wasn't sitting...
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