McDonald's — Restaurant in Gardena

At Gardena McDonald’s on Redondo Beach Blvd. drive-through I ordered a meal and when I went to pay for it, the price had changed to a lower price. The lady mentioned to me that she was going to give me the senior citizen discount which I never heard of so when I went to pick up my meal, it didn’t have any hashbrowns. All it had was a sausage, egg, and cheese mc griddle and a small coffee. I explained to the lady that I asked for a sausage egg and cheese Mc griddle meal with a small coffee and all she got the manager and the manager explained to me that this time she would give me the hashbrowns but she will never do it again, but it was not my mistake. It was the person who took my order mistake. I never asked for any specials I was willing to pay the extra further hashbrowns. She has such an attitude the manager. , but it was not my mistake. It was the person who took my order mistake. I never asked for any specials I was willing to pay the extra further hashbrowns. She has such an attitude. The manager is threatening of what she’s not gonna do again may need customer service training , this young lady was very rude. This was today this morning between 10...

I was Very disappointed 😞 in my neighborhood Mc D's.... This was my 1st time ever going in for Breakfast.

We ordered, i thought the 2 for 1 Sausage Biscuit. And I wanted a Sausage Begel. The Begals are New with STEAK N' EGGS. However, I wanted Sausage, when I bordered the Man in the Box, said sure we can do Sausage.... However, again, once we got our order, it was the Steak. Ugg 💔, My partner walked it back in, Asking to exchange it for Sausage. The young man out ofvthe Box, Now says, " I dont know "! We only do Steak begals."!! Hmmmm... just 5 min. We ordered it & Your Window person Said Yes, you could exchange, Sausage for the steak. We Noticed the Price did not change either. No worries we want Sausage. But, for the Young man to change up like that, agree, notvexchangebit then say, " I dont know "??? 🤔 I sent it back again. Partner came back with a Sausage Begal, But, Wrapped in a Steak n Egg Wrapper !! Wow ! Manager's must Teach these young Workers , When in Doubt. NEVER SAY " I DONT KNOW " BUT, LET ME CHECK THAT FOR YOU !!! SOUNDS A LOT BETTER AND MAKES THE CUSTOMER FEEL HEARD & SERVICE PROVIDED!! AMEN 🙏 I WONT BE...

Bad service today. I place my order and I hear a click and then silence. I wait and then finally the attendant asks about my order again. I repeat my order. Get to the window to pay, get my receipt and then I'm told only that there is a 15 minute wait for the Apple pies and I tell the attendant I don't want to wait so to take them off my order and to refund me. She suggest that I could get the pies they do have but are not fresh, which she tells me about. I say no thanks, why would I want them like that. Proceed to the next window and get my food and drive away. By the time I reach the driveway to exit the lot I realize they've given me cold fries and my son's happy meal does not have his toy. I've been here before and never had a problem but today was absolutely poor service. Will think twice about coming back to...