Poolside Cafe at Sidney James Mountain Lodge — Restaurant in Gatlinburg

Wasn't even able to try the food came there to get my baby something to eat for her birthday and was treated so disrespectful by the cook I left before we could even try the food. Lady spoke very rude and disrespectful to my children and then ended the service by calling us those people. Yes, I am African American and yes they were White. Will not be going here again. Thank you for ruining my daughter's birthday! It's not the matter of telling them not to play with that I'll be more than happy to ask them to put it down it's the disrespect in the way you spoke to them as the mother was standing right there and you could have said excuse me ma'am may you please have your children put that down That's for decorations and has the mother would have been like I'm so sorry and quickly addressed it that. But as far as you taking upon yourself to disrespect them and I haven't say it in a nice manner and then for you to try to find some way to act like what you did was okay it's a whole nother issue. And awesome I did hear the man say after you said did these people he was like they haven't ordered yet now since we were the only people in the restaurant standing there in front of you I'm pretty sure I know we was talking to and I don't appreciate you telling me what I do...

We were staying at the hotel and it was so convenient to have the restaurant right across the parking lot from us. Having a 4 and 2 year old does not make going out for food easy so this was great. We had dinner once and breakfast twice. The portions were great. I had a chicken quesadilla, the kids had cheese quesadillas and my husband had the Philly cheesesteak sandwich. For breakfast we had the French toast plate and they were so good. The prices were better than any other local restaurant and the food was great. They also offer a generous military discount so that was appreciated. We had a bit of a mix up on our first breakfast outing but it was quickly fixed and the new employee was great and very friendly. We appreciate your hard work and good...

Stayed here for a couple days on my way back from Florida and it was so gorgeous and had great service, a beautiful clean room, and they even have a cute little cafe attached called poolside cafe. Amy who works there was the sweetest, most helpful person when I was deciding what to order. She always had a smile on her face even bright and early when they were opening. We had a jacuzzi and fireplace in our giant room. I could have lived there it was so cozy and welcoming. We were close enough to walk to the strip to shop, gas stations for my diet cokes, indoor and outdoor pools, a lot quieter then where I stayed in Florida. We usually stay at another hotel but I’m so happy we found Sidney James and will be returning as much...