Burger Theory — Restaurant in Georgia

My family stayed at this hotel over the weekend as my nephew was getting married nearby. Breakfast is served until 11:00am on the weekends; however, we arrived in the breakfast area around 10:15am only to be told that they were not accepting anymore guests for breakfast because the cook had to prepare for a baby shower that was taking place that day. We explained that that was a staffing issue and that we wanted to be served. The person working the desk just looked at us and basically continued working. As we insisted, we waited about 20 minutes to speak to a manager who never came to address the situation. My husband finally went to the front desk to complain and as a result we were finally seated. We were told that the owner was in the building and had been notified that we wanted to see him. He never showed to help us. We were then told that he was going to come to the kitchen to help expedite the service. I'm not sure if that happened but it was 12:00pm before we got our breakfast! That's right, we waited 1.5hours for omelets and toast! Are you kidding me? The omelets did not have the spinach or mushrooms that were supposed to be included. No one bothered to address that. No one ever came to refill our drinks as we waited. It was horrible. There was obviously a disgruntled worker in the kitchen because we were informed of that as well. There was one waiter that was cordial and attempted to smooth over the situation, but even she wasn't that spectacular. This was the absolute worse experience that we have ever had. I do not recommend this restaurant at all. Our family booked probably more than half of the rooms that were sold that night. Some of us had been there all week...this was our thanks...

So I brung my family here since we were lodging at the holiday inn… we have been waiting for over an hour after we ordered and that’s not even the issue.. a party of 6 all white came 30 minutes after us and they literally cooked their meals before our “nacho fries” I am highly upset but I will keep it classy but I will warn you all to please consider before eating here.. still waiting as I type this been going on 2 hours. Waitress was really kind I must add that this was the kitchen...

Omg the burgers here are amazing this restaurant is inside the hotel so don't be weary when the directions bring you here but pay attention to the hours it does close mid day most days. The burgers here are amazing g they just simply melt in your mouth. The service and draft options are amazing. The burgers are juicy and well seasoned the service was extremely fast and efficient I will...