Waffle House — Restaurant in Georgia

Typically I don't have any problems at this particular at waffle House. I eat at this Waffle House multiple times a week at various times each time. I really had no problems at this waffle House ever. Until tonight. The lady that is on the shift tonight has the worst customer service I have ever experience in my life. I came in into the Togo side because I wanted to order to go. When I initially came in the door the lady that was on duty was on that side of the restaurant. She blatantly walked past me without even looking up. Nor greeting me. Yes I was looking forward to my welcome to waffle House that I get every single time I walk in the door. But tonight I guess the employees were not in the mood to greet the customers as they walked in the door. Okay fine. After standing on that side for about 5 minutes. I figured maybe I was on the wrong side. So I politely exited the Togo side and walked into the sit down side of the restaurant. I knew for sure that I would be acknowledged then. But contrary to my positive beliefs. I was still ignored by both employees. So I sat there patiently just wondering if the only people that were in there at the table before had been served. In which they had not. So I continue to wait patiently after about 10 more minutes more customers begin to come in. Those customers were met with the same exact attitude that I was met with. Blatantly ignored. And left the wonder if their order was ever going to be taken. The people that said at the countertop eventually left out there by 15 minutes of not being acknowledged. The people that came into the to go side left as well after about 12 minutes of not being acknowledged. So at this point I have total patients. I wanted to see if the lady working there was just racist. Because she refused to acknowledge the black people she refused to acknowledge the Mexican people. But now that's about 24 minutes white people was coming in. So I thought to myself let's see if she is going to greet me these white people. Nope. She absolutely did not acknowledge them either. Lol. So now the only conclusion that I can come up with is she just don't need to be on this job. Waffle House is just not the place for her to be. She literally that about nine people walk out the door which I'm sure is very strange to all nine of us. I'm sure we all chose waffle House because it's delicious it's definitely a fun place to go to at night time and we never have any customer service issues not even in the middle of the night at waffle House. I'm 38 years old. In the 30 years that I've been eating waffle House. And I can honestly say I've eaten at about 40 different waffle houses. I have never had an encounter such as the one that I have had tonight. I am hungry. I don't have a car to go anywhere else. Waffle House is 50 ft away from my door. Why did I become the nuisance after I said their patiently for about 25 minutes then I said to the employee can I at least get a welcome to waffle House???? What was said to me was I'm busy can't you see I'm busy by the lady that was supposed to be taking orders there was literally only four people in there. I know fully well that you could have had those people at the table greeted me when I walked in the door told me to hold on for one second as you take that order and then got back to me told me to hold on for one second. Then make sure you got back to me in a timely fashion. But that's not what happened. She had already taken the table top that was sitting order before I came in the door. The shift was working on that order before I came in the door. I don't understand if she feels as if she can't take a new order until she serves the previous order. But that's not waffle House standards nor is it a part of waffle houses training. I tried to tell her ma'am waffle House has standards and you are not allowed to come in here and to make up your own rules. If you are not willing to uphold the task in which you sign for when you were initially interviewed. You should have said that in your interview. Don't allow this company...

Waffle House is truly a staple in the hearts of many, and there's something special about it that makes every visit an uplifting experience. Whether you're stopping by after a long night out or just craving some comforting food, Waffle House delivers. The iconic yellow sign and warm, inviting atmosphere set the tone for what’s often more than just a meal—it's an experience.

The magic of Waffle House is not only in its food but also in its energy. There's an undeniable sense of community that radiates through the bustling diners and the ever-friendly staff. No matter the time of day or night, you'll find people enjoying their meals, chatting with friends, or just relaxing in the cozy booths. It's a place where everyone feels welcome, no matter who they are or where they’re from. The familiarity of the menu, the sizzle of eggs on the grill, and the cheerful hum of conversation create an environment that feels like home, even for those who are far from it.

In Atlanta, Waffle House takes on a whole new vibe. With the city's fast-paced, vibrant energy, Waffle House becomes an oasis of comfort. The Southern charm is palpable, and it’s not just in the food—it’s in the people. Whether it's a classic waffle with syrup, a hearty breakfast platter with grits and sausage, or a simple cup of coffee to start the day, Waffle House has something for everyone. And don’t forget their hashbrowns, which can be customized in a dozen different ways.

Each trip to Waffle House is a little different, but one thing is for sure: there's never a dull moment. It’s an experience that brings people together, and there’s always room for one more at the table. It’s no wonder that, for so many, Waffle House holds a special place in...

My lady is a nurse and she loves the cheese grits from Waffle House and we stop there probably once or twice a week for me to run in and get her cheese grits for her before I take her to work. We went there for lunch one day when she had a doctor's appointment and our waitress' name was Porsche'. She is one of the best waitresses I have ever seen at a waffle house. And trust me my mom was a Waffle House waitress for many years and I haven't eaten at Waffle House a bunch I guess you could say. So I do no good customer service when I see it and that young lady there was the very best I've ever seen. I like this particular Waffle House because it is a brand new location less than a year old and they keep that place spotless. They have it set up to accommodate for the covid-19 situation so that you're not sitting too close to other people. The cook who I think is a manager is an awesome person. He spends his own money on the jukebox for the customers enjoyment as well as theirs. They play a variety of music that is appealing to all patrons. Not to mention he is a very efficient cook and our food was delicious and piping hot! So if you are close to the Walmart Neighborhood Market you look right across the street and you will see the waffle houses next door to McDonald's at the corner of Lake Joy Road and Russell Parkway. I highly recommend this location even if you've got to drive an extra mile or so. You won't be disappointed I guarantee it! When I'm over that way again I will take some photos and update...