El Super Pan — Restaurant in Vinings

Prepare your taste buds for an incredible journey at this phenomenal Latin restaurant! From the moment we stepped inside, we were greeted with warm hospitality and an ambiance that transported us straight to the heart of Latin America.

The menu is an absolute delight for food enthusiasts. Each dish is a culinary masterpiece, bursting with authentic flavors and showcasing the rich diversity of Latin cuisine. The chef's expertise truly shines through every plate that arrives at your table.

We started our gastronomic adventure with the delectable empanadas, perfectly crisp on the outside and filled with a tantalizing mix of savory fillings. The ceviche was a refreshing explosion of flavors, showcasing the freshest seafood and tangy citrus marinade. And let's not forget the mouthwatering grilled meats, which were tender, juicy, and seasoned to perfection. The accompanying chimichurri sauce was a delightful accompaniment that elevated the flavors even further.

The attention to detail in every aspect of our dining experience was exceptional. The presentation of each dish was a work of art, and the attentive staff ensured that our glasses were never empty and our needs were promptly attended to.

The restaurant's ambiance is a feast for the senses. The lively Latin music playing in the background, combined with the vibrant decor and cozy seating, created an atmosphere that made us feel like we were celebrating a special occasion. The colorful artwork adorning the walls added an extra touch of authenticity, immersing us in the Latin culture.

To top it all off, the service was impeccable. The staff members were not only knowledgeable about the menu but also passionate about sharing their love for Latin cuisine. Their recommendations were spot-on, and they went above and beyond to make our dining experience truly memorable.

Whether you're a connoisseur of Latin cuisine or simply looking to embark on a culinary adventure, this restaurant is an absolute must-visit. The flavors, the ambiance, and the service all blend together seamlessly, creating an unforgettable experience that will leave you craving for more. Without a doubt, this Latin gem deserves all five stars...

I ordered from Door Dash $100 of food - 2 mofong and 2 media noche w/yucca and maduros. My order was delivered without 1 media noche w/yucca and absolutely NO broth for the mofongo - none.

I called the store to explain, the gentleman on the phone said the broth would be ready when I arrived. I arrived 15 minutes later it was not ready. In addition, the manager/staff on duty went into to explaining the different amounts of broth seved based on the protein choice. I was unaware of this, as my first time ordering two or three days ago, the exact same meal was served with a mid-sized portion of broth not a trace amount in a small container as described by the man on duty (white male, dark hair in a low messy bun at his nape).

The portion of sauce served is not my concern. I say this because the first time i ordered, I .received a mid sized portion of broth with the mofongo, thereby setting the expectation THAT is what I am to receive henceforth.

So, when I said to him " maybe its a training issue since I was given the incorrect portion my first time", his response - " you dont have the authority you THINK you have", to which my response was - " you're looking for a moment. I'm just trying to be clear on what note I now need to leave that I did not know I needed to leave so that I will have the same experience as before". He said he had nothing more to say, waved his hand and walked off mid - sentence - dismissive.

So, as I see it, we have the following issues: My broth not being ready as I was told it would be when I arrived. Again, an expectation set by your staff that was not met. Why?

Staff/manager who is unreceptive to patron feedback to ensure a consistent experience, lacks ownership of fault and is dismissive to someone who, before the driver tip, spent over $85 on food delivery. Again I...

I visited this restaurant with children including my seven month old daughter for a quick mommy daughter dinner. It was very hard to get seating as they have a poor list system but we waited 30 mins and were able to snag a table. The server was polite and the food was good BUT very very slow. We were there for 3 hours.

My issue is not the food but the fact that my finger was smashed in the women’s large stall bathroom door after I had tried to flush the toilet they did not previously flush. The door closes very fast and upon coming out of the bathroom with my hand bleeding and swelling I asked for paper towels and help. A gentleman provided me paper towel and later came to my table with ice and a incident report which he was more concerned about than my hand. I informed him that we were not looking to cause trouble, and my husband had since joined us is a physician and will take care of my hand. He insisted upon came to my answering a bunch of questions and when I didn’t answer the way he wanted he suggested better answers. I refused to sign it because they were his words not mine + I felt there was no concern for me and I was still in pain. He walked away never offering an apology, a glass of water or any genuine concern for myself and my family. Upon leaving I asked him his name and told him I displeased with the lack of regard, empathy and concern. My hand was in so much pain I could not even push my stroller. He then apologized but said it was based on his training to never tried to bribe a patron. I told him I wasn’t looking for anything but Genuine concern for me and not just protecting his business. Needless to say good old fashion customer service doesn’t exist here.

Finger is STILL bruised...