Names matter People matter. Get to know this incredible staff.
Holi is the general manager. She leads with positivity. Fabulous leader and has done an outstanding job hiring an incredible staff Holly - long brown hair. Super friendly Tre (means 3) - Tre is his nickname (the 3rd). His real name is *Lord reverend Edward David Mathews the 3rd of the Blackwood estate. He bought that little piece of Scotland to get that title. Lol cute story. Get him to tell you his story. Tami!!!! Strawberry blond hair. Wears it in a ponytail. Makes sure Music Bingo night is a blast for everybody Andie - long brown hair Tissa (sound alike Lisa) best & biggest pours!!!! Kylia new dark long hair. Works part time Joe - works part time Joel just started John Coffey is a club member. He is a retired police officer Rebecca - from Florida ice skater
These people remember your name AND your favorite wines. Get to know this wonderful staff. They make this location feel like a...
Read moreEvery time I've taken my mother here it's been nothing but great service until today. I could understand if the place was packed and being a holiday weekend but it was less than 50% occupied. We walked in, sat down, and then we sat, and sat, and sat some more. We were greeted when we walked in so there is no question they knew we were there. One of the waitress walked by us twice to refill glasses at a table next to where we were sitting and two waitresses visiting behind the bar. After about 10 minutes, we got up and walked out. I was speechless wondering why we were not waited on. I'm not one to be reactive about situations but this makes me feel frustrated and I want to cancel my wine membership with them. My 82 y/o mother thinks it was because of the way she was dressed. So I've had to try to make excuses for yalls lacking and poor manner to convince her it was not in fact the way she was dressed. Not sure we will ever go back or...
Read moreMy wife and I were very excited to visit this location. Whenever we visit a new city we always go wine tasting. This location fell short. The staff was very welcoming when we first arrived but during the time of our visit the service consistently got worse. We were Very excited when the GM said she would be serving us because typically that mean you will be given outstanding service. That was not the case at this location. She took several vape/smoke breaks often times leaving us wondering where she had gone. This would leave us wondering when our glass would move to the next tasting. As the GM I was hoping that the service would be exceptional but if the GM’s service was subpar it leaves me wondering how the staff would handle their service. I hope their new location opening soon in Bishop Arts leave people with a...
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