Thai Basil — Restaurant in Greenwich

I ordered takeaway with my friend, it was under her name. When I showed up I greeted the woman in the front desk who asked me if I had a pick up, I said yes and before I could say my friend's name she put her hand in my face and kept sternly telling me "I'm busy! I'm busy! you need to wait!". She finished doing whatever she was doing on the computer and left to refill waters for other customers and left me at the front. I assumed maybe my food isn't ready, no problem, I'll wait... Then another woman came and asked me if I'm being helped, turns out my food was waiting right in front of me. It took her all of 30 seconds to hand me my food. Not sure if the first woman assumed I was a food delivery driver but even if I was that kind of treatment isn't ok.

The massaman curry portion size was way smaller than in the past and it was super salty.. I could barely taste the curry over the salt. The potatoes were also quite undercooked. This place has been around for a while and I used to order from it all the time, this was the first time in a while and probably my last time. It's a shame. I'd say skip this place, the quality of the food went way down hill and you will not be treated kindly. There are other Thai places in the area that deserve...

Firstly I need to mention our waitresses’ name was Thanika. The food was decent but the service ruined our experience. We visited on Friday October 17th for a 7:30 reservation- the restaurant was not busy at all and there was no justification for bad service.

Our apps came out cold, and when we ordered additional apps, they forgot to place the order with the kitchen. Finally, we reminded them and they brought them out 20 mins later.

Following this, we had ordered a few Sapporo’s which they also had forgotten.

Last thing I’d like to mention is we did experience racism here, as the table across from us experienced faster service even though we had ordered before them.

An automatic gratuity was applied to our cheque for a group of 6 which is fine however when I discussed my concerns about the service, Thanika was quick to brush it off saying “we so busy” which is not true.

Would not return to this restaurant or recommend it to anyone for future visits due to the horrible service and attitude of the waitresses’ - specifically Thanika. Our bill was over $250 and we expected a...

Ordered take out Saturday evening, four (4) dishes. The chicken in my husband's dish was raw (not under cooked, but raw inside, you could literally see the raw meat). My husband called and they offered a credit for next time for the amount of that dish only. Not only was our whole meal destroyed, but there were no apologies or understanding to the gravity of this particular situation. We asked for a full refund of all the dishes and told them that we did not want a credit toward the next time, because there would be no next time. The lady took my phone number and said she would call back because she was busy taking orders at the time. I never got a call back and no refund. I am don't understand why a restaurant would ignore the seriousness of this problem, potentially making a customer ill. They did not care and we are not...