The Cottage — Restaurant in Greenwich

ANY restaurant should be able to cook a proper burger with hot fries. If not, then why be open, right? Went with a total of 4 people as we are regulars and go frequently. It has been great the rest of the times except for the night of 7/30. It started out well with appetizers coming out on time and they were delicious. Then when it was time for entrees...that is when everything fell apart. Someone at the table ordered a medium rare burger but it came out overcooked. And the french fries were ice cold. We tried to flag down our waiter who was MIA for a bit and then when they were finally found, we told them about the burger. They said please give them 8 minutes for a redo. Ok, we will wait 8 minutes. 8 minutes come by and go. 9 minutes come by and go. 10 minutes go by and go. Now 15 minutes come by and go. Everyone else had not only finished their entrees, but also shared it with this one person who deserved a proper cooked burger with hot fries with the other entrees. Now it is pointless to bring out the burger. We just want the check and to go home. And in all this time not one manager or anyone came over and said sorry for the wait, what could they do to make up for it? This was EXPECTED and did not happen. Then the waiter told us there was an argument in the kitchen and that is why the second burger came out late. And then on top of this, they said they will pack it up to go. Yeah...a soggy burger with ice cold fries sounds great to have at home. NOT! This was super disappointing to see not one burger be overcooked, but the second burger take forever to make. It is even more disappointing that management did not come over to the table to remedify the situation. Very poor hospitality to not do anything to make customers happy. EVERY chef should know how to cook a burger properly the FIRST time and it is a restaurants job to offer the BEST hospitality for its customers. This fell on both levels. Needless to say we will be crossing this off...

The experience vs pricing can be good if you know what to order. This restaurant has the best truffle & wagyu dishes in Greenwich. Appetizers are good too, but the price of pasta dishes have almost doubled from $40 to $60 within a month since opening. so...much as i like this restaurant, i have been priced out already and can only dine here maybe on the rare occasions, or maybe stick to a few classic dishes like the wagyu burger & salmon April 12 - First time trying sea urchin. I tried it before the price doubled, lucky me😁😁 it was $40 for the full portion and i probably would eat this or the lobster pasta every week if the prices of both didn't increase that much (it is now $60 for the same dish). The sea urchin pasta is very delicious, the crab meat is fresh. I love it although I'm not typically a fan of raw seafood. April 19 - Nice, clean open kitchen. Came back to other pasta, eg, lobster, but found that the price have doubled. So, I just ordered the burger ($24), medium well. It's delicious!! **WiFi connection is very convenient..it is a great place to enjoy a meal, drinks & simultaneously take work calls, check emails & socialize. Thank you for providing reliable wifi....

I was so excited to go and the service was amazing, but.... We ordered 6 tapas-style dishes for 3 of us, so I tried everything we ordered, and honestly, none of them stood out or were not great. Here is the summary: sahimi of wild fluke- it was fishy! As in not super fresh, none of us loved it grilled mushroom salad- the mushrooms were crunchy and tasted like croutons, mostly tasteless. Very upsetting.... That should have been heavenly miso black cod crepe- it was ok,not super tasty, bland.... this dish should have had an umami to die for. waygu brisket bao buns- probably the best dish, but still not something we would come back for. A little fatty and a very weird black ink dipping sauce that got all over everything and added very little flavor. beet salad- good but nothing special

In summary, it was suprisingly disappointing considering the above dishes could have been a home run. They all sounded great but left us wondering how this chef could have possibly thought this execution would be a...