High Alpine Brewing Company — Restaurant in Gunnison

Terrible food. Servers tried but failed. Avoid.

Editing this review as I recognize the above is vague: We arrived at High Alpine around 1:45pm on a Sunday. They were surprisingly very busy during this time, but our party of 6 1/2 was seated relatively quickly. The first red flag was just how chaotic our service seemed. We had 2 servers who were constantly checking on us (great), however, neither seemed to know what the other had put in or even asked us. Therefore we were getting asked the same questions over and over by two different servers who appeared to not be communicating very well. Our drink orders came out relatively quickly, but the issues started when we put in food orders. The male server set expectations that the one pizza we ordered would probably take 20-25 minutes to come out because the kitchen was behind (ok, thanks for letting us know), but that our apps would come out first. Twice after we put in our order with the male server, the female waitress came over to take our food order (which the male server had already done)....red flag. We waited for almost an entire hour with NO food before we finally started wondering where the appetizers were since tables around us were getting apps and food, but had arrived after us. After flagging down the servers who appeared visibly frazzled, they "checked on our order" (which I do not think was ever put in) and it came out about 10 minutes later. We ordered the salmon dip (basically a block of sour cream with a couple of pieces of smoked salmon thrown in for good measure... very unappealing), the Buratta plate (the "fresh mozzarella" was slimy and extremely unappetizing my toddler didn't even want to touch it) and the Fig and Pig pizza had no fig or pig to speak of on it. We had come to High Alpine based on the reviews and left extremely disappointed. In addition, one person in our part asked the wait staff how much the t-shirts were and she was told $20, but when the bill came it was charged at $25. I know, I know, only a $5 difference, but if the staff does not KNOW how much something is, please don't tell your patrons a "guess". Simply say "I'm not sure, let me check that for you"... Overall, the servers could have managed expectations much better. And the food was disappointing. Do not go here unless it is only for the beer (which...

I wanted to like this place. I really did. The menu items that we tried were good, the 2 beers that we tried were tasty, and the rest of the menu read as delicious.

Our servers were nice and friendly, it just seems that we caught them at a bad time. Shortly after we arrived and ordered our food a couple of large parties showed up and consumed the staff. We had to find our own silverware, then walk downstairs and find staff to close our bill out (and that was after a good long wait hoping they'd get a break from the party)

Now, the really tough pill for us to swallow, the value proposition of the food here is just plain horrible.

I've worked in the restaurant industry for my entire life. I'm intimately familiar with COGs, ordering processes and pricing, labor costs, and overheads. And knowing all of that makes it even worse.

We ordered the Sausage Platter ($18) with an add on Bavarian Pretzel ($9 as an add on, or $14 if ordered standalone) and add on cheese sauce ($4) A small house salad ($9) and 2 beers ($7 each)

The sausage platter was 2 measly links of sausage (though very tasty) and a handful of sauerkraut and house made mustard. The $4 add on cheese sauce was less than a 2oz for FOUR DOLLARS EXTRA. - This plate maybe cost them $5.00 to make, yet it cost $22 with the cheese sauce?!

From a customer standpoint Bavarian pretzels are always a waste of money in my opion, but my kids like them. Even so, it should have been no more than $6 as an add on and $9 as standalone.

The small house salad came with literally two rounds of cucumber slices and one singular cherry tomato cut in half. We did ask for no onions, so I can't speak to how much onion would've come on it. This plate cost them - at most - $2 to make, more likely about $1.25 - $1.50

The beers were well priced, and tasty. No complaints there.

All in, with tip and taxes, our bill was about $75 for what was effectively one full meal and 2 beers. And we wound up going to McDonald's to get more food for our kids.

We have, quite literally and very recently, spent less money at Disney World on food for a...

So my husband, my son and myself has been on the road for at least 13 hours from LA California to Colorado. We decided to stop by at Gunnison and enjoy a sit in dinner at High Alpine Brewery and Restaurant after long hours on the road and 4 more hours to go. At first it was great. One of the young server got us a table and a guy serve us water right a way. We gave our order and waited. After waiting for 30 minutes we saw our server passing by our table so we called her and ask her about our order. Her response was “let me check the kitchen and see how much longer”......and she did not said anything else. I was watching her (our server) and constantly saw her chatting at the front counter. After almost 45 minutes she brought our appetizers ....Humus with cut veggies which could have been prepared and served immediately as soon as we placed our orders. Again we waited and it was an hour already....we finished our appetizers (we were hungry and getting in a bad mood) and we’re still waiting for our food. The young server passed by our table again without saying anything so we called her attention. My husband asked her what’s going on with our order, it’s been an hour and we never heard from her. She became very defensive and told my husband that it’s not her fault and it’s not the kitchens fault. She further added that there’s only one oven working. We ended up canceling our order and paid for the appetizers . My husband talked to the manager but the same excuse about the oven and that they have a big order of pizza that day...and was not really apologetic about the server’s CUSTOMER SERVICE. Our order does NOT even need to be in the oven except for my son’s pizza. We ordered salad, sandwiches and pizza plus the humus appetizer. This restaurant does not deserve no star at all. Very Unprofessional employees and does not really care about their customers! We don’t even know how their food tastes like. Oh wait.....humus is pretty bland and poor plate...