Dairy Queen Grill & Chill — Restaurant in Henderson

We love it No More will my granddaughter or family will ever eat here until that combative Manager is fired The girl made my granddaughter blizard it was dripping from the side from the start it should've had dome lid on it she's a kid I told the manager I would buy it she would not give me a lid I heard of Policies but what policies has employees Is arguing and being combated with customers and it wasn't only me but she also was questioning a couple A Gentleman and lady that came in there with their service animal and She was saying that the service tags were fake that he bought that on Amazon I heard Her tell The Man that It was fake and that he got It from Amazon This is the second time I have been to that store and both times I've given her the benefit of the doubt but this last time if you guys are that hard up for lids spoon straws I said I would pay for it rude lady and the guy came out not knowing what going on yelling like he has Authority over someone My family and the rest of my family's family will not be eating at this establishment we take our family our children or grandkids to your family establishment not to be harassed abused and we're not looking for drama from your employee We're looking for service that we paid for I wasn't asking for anything free. Had to go to Sonic's to get an ice cream with the dome on it keep your domes I will save my money and your chicken suck now cheap like we didn't notice you change the chicken strip You shrunk the chicken strip And you hire your prices and Dairy Queen shame on you Dairy Queen shame on you are so goddamn stingy with your lids and your straws and your napkins and everything else keep cutting corners you lost my business. I used to be so proud of this Dairy Queen I will never go into this establishment again thank you for making my granddaughter cry I...

It’s an ice cream place, so of course you’re probably never going to be exactly disappointed with your order, but they could do better with the service at this location. Most of the time the blizzards here aren’t blended very well, and the cups are sticky on the outside. The most concerning thing though is this location has a middle aged guy hanging around inside all the time who I’m about 99% isn’t even an employee, but he will harass you about your receipts, stand near you with his arms crossed and stare at you with a scowl, and get mad at you if you’re being “too rowdy”. One time he rudely refused to hand me back my receipt after I picked up my order and accused me of wanting it back so that I could claim I never received my order. The employees were just watching the interaction happen. He may be special needs, but he makes me uncomfortable every time I dine in and I personally believe he shouldn’t be there. If he is an employee, they shouldn’t have him around customers if he doesn’t know how to interact with people without making them uncomfortable. Other than that, this location is directly next to a school so during school months it’s absolutely packed after 1pm. Their food items are also a little overpriced. In general, maybe just pick a different...

Ordered a large blizzard and paid nearly $6 (too much). Ate in the lobby because I had some time to kill, but they don’t offer Wi-Fi. When I went to my table, it was messy and clearly had not been cleaned in a while, despite the restaurant not being busy. When I was down to the last third of my blizzard it became apparent that they had not mixed the candy in very well as it was just straight vanilla ice cream with no candy topping. I went to the counter to explain what the problem was and to ask if they wouldn’t mind putting just a little bit extra in (not a full scoop, just enough so I was actually eating a blizzard and not just plain vanilla ice cream). They refused and told me if they put any extra in they would have to charge me for extra topping (more than $1). When I reiterated that the problem was one they created by not mixing it well in the first place they didn’t change their position. Even when the manager came over to assist the cashier he told me the same thing. I did not want to get upset and cause a scene so at that point I simply took my vanilla ice cream and left. Definitely will not be returning to this DQ any time soon as long as they keep up the bad service. Bummer, because blizzards done right are my...